Kinsey Gates Email & Phone Number

Philadelphia, Pennsylvania, United States

Philadelphia, Pennsylvania, United States

As an Account Director and Service Consultant at Lev, a leader in digital marketing and MarTech solutions, I was in charge of client relationship management, driving significant account growth and ensuring project success. My role involved nurturing relationships with 13 key accounts, leading to substantial business growth and achieving remarkable quota exceedances year over year, with a peak growth of 241% in 2023. I led diverse teams of up to 17, focusing on technology implementation and enhancing client satisfaction, evidenced by an average CSAT score of 4.82/5 and an NPS of 89/100. My efforts in diversity and inclusion, including chairing the "LevLadies" and contributing to LevPride, alongside initiating a mentorship program, highlight my commitment to fostering an inclusive and growth-oriented team environment. Specializing in healthcare accounts in my final year, I leveraged industry knowledge to drive client success, earning peer recognition as "Most Levable Levster"; for embodying company values.

Philadelphia, Pennsylvania, United States

Greater Philadelphia Area

Greater Philadelphia Area

In my tenure as a Senior Account Executive at Sidecar, an innovative e-commerce MarTech platform, Iexcelled in driving account growth and fostering collaborative leadership. I managed over 130 Mid-Market accounts, achieving a 115% revenue goal in 2019 and maintaining the lowest churn rate team-wide. My role was pivotal in partnering with implementation and customer strategy teams to enhancebusiness strategies and ensure successful partnerships. I also contributed to product development byintegrating client feedback into future iterations, enhancing overall user satisfaction. My effortssignificantly contributed to Sidecar's position as a leader in leveraging machine learning for marketing ROI optimization.

Greater Philadelphia Area

As a Business Development Manager at MRP, a marketing agency known for its predictive analytics andtargeted marketing tactics, I led the charge in surpassing a $1.25M quota for new enterprise businessand achieving 130% of growth goals within existing accounts. Managing 17 Enterprise clients in the HighTech sector, I maintained the lowest churn and highest satisfaction rates team-wide. My role involveddirecting multiple projects across accounts and ensuring team performance aligned with client success,which led to my recognition in the President's Club in 2017 for outstanding performance. Mycontributions were instrumental in enhancing SaaS technology features and improvements throughclient feedback, showcasing my commitment to product innovation and client retention.

Greater Philadelphia Area

Greater Philadelphia Area

As an Account Executive, I was responsible for client outreach and setting up meetings between the prospective clients and the Business Development Executive.

King Of Prussia, Pa

Beginning as an entry level sales representative, I quickly moved up the ranks and was promoted to an Account Manager. I excelled in every aspect of the role and received national company wide recognition multiple times. An example being accredited as a top preforming sales representative with the lowest customer churn. In this role, I developed an extremely well rounded skill set which includes not only the sales component but a phenomenal aptitude for qualifying a candidate for positions and conducting interviews. I was responsible for training new employees and created outstanding relationships with clients and coworkers alike.