Kevin Inthasomsack Email & Phone Number

Nashua, NH

• Responsible for integration and programming of motion system (Aerotech and Landmark Control) and CO2/Yag laser system.
• Support field service engineers servicing client’s equipment including in-house troubleshoot, repair, and research product or software upgrades.
• Interface with vendors to support their products related to the client laser systems.
• Maintain library of hardware, sub-assemblies including bill of material and troubleshooting procedures.
• Maintain library of software and firmware including procedures for implementation and troubleshooting.
• Work with team to develop and document manufacturing work instructions, quality reporting system and failure investigation activities.

• Tested proprietary telecom hardware and software products designed to preempt service issues
• Processed return systems from the field, entering problem descriptions and test results into excel and Oracle database
• Analyzed systems from the field. Troubleshoot and repair defective systems
• Assembled and tested products built using industrial PCs and custom hardware
• Configured software and hardware to specific order requirements in high-mix environment
• Ensured products met specifications contained in assembly documents and Bills of Material

• Edited Engineering Change Orders (ECO’s) for complex assembly process and drawing documents. Managed change orders.
• Managed issues list, identified root cause, performed corrective actions, and initiated change orders.

• Provided Microsoft Windows 2000 environment for testing mobile devices
• Deployed Windows 2000 Active Directory, Exchange email, MSSQL database, DNS server
• Performed authentication and network protocol test functions of Java application
• Maintained site infrastructure including Sun Microsystem enterprise server 4500, 2200R, Ultra, Solaris 7/8, and Varitas backup system
• Supported Windows NT/2000 desktop

Associa, Computer Science

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