Release Of Information Specialist
Managed the release of medical information requests, maintaining HIPAA compliance and safeguarding patient confidentiality.Utilized Verisma to process and track requests, ensuring accuracy and efficiency.Conducted regular audits of medical records, improving data integrity and accuracy.Trained and onboarded new staff members on best practices for managing the EMR system, which enhanced team efficiency by 15%.Provided exceptional customer service by addressing inquiries and resolving issues related to medical record requests promptly.During my tenure, I developed a keen eye for detail and honed my ability to handle sensitive information with the utmost care, ensuring compliance with all regulatory standards. My proactive approach and strong communication skills enabled me to build effective working relationships with both internal teams and external clients, contributing to improved operational efficiency and high satisfaction rates.