Han Bin Kiong Email & Phone Number

Singapore

Singapore

• Established Production Support Team in Singapore to take over monitoring from vendor. The team supports 300+ global processes with increased scope and improved coverage whilst still achieving 20% cost savings annually.
• Developed monitoring solution that runs 24/7 to detect incidents requiring attention from both Production servers. Incident Tickets are then created automatically for the team to follow up.
• Designed Production Support Workflow to align with IT Incident Management framework. Implementation of this workflow closed off audit pointers and mitigated risks highlighted.
• Expanded Production Support Team to Indonesia.
• Led a team of 4 analysts by providing training, guidance, mentorship and direction for the team.
• Automated quantitative MI reporting for Production Support Team using Microsoft Power Suite and Blue Prism.

Singapore

• Pioneer developer involved in the setting up of the new Centre of Excellence (COE).
• Developed Robotics Process Automation (RPA) processes in accordance with Blue Prism design principles and conventions that are efficient, well structured, maintainable and easy to understand.
• Collaborated with business Subject Matter Experts (SMEs) tounderstand and document requirements including process definitionand solution design.
• Analyzed existing business processes in detail in order to assessfeasibility and to redesign those processes for an RPA supported solution.
• Worked within project planning constraints, communicated anyidentified project risks and issues to the delivery manageraccordingly.
• Provided on-going operational support including upgrades, defectfixes and implemented change requirements as part of a structured change control process.

• Develop test scripts; conduct testing, report test progress and defects.
• Proactively engaging the business to understand their workflow requirements and translating them to test case scenarios, and following them through to test execution.
• Follow up on test defects with IT independently and ensure timely completion of test execution.
• Communicate detailed and complex concepts and ideas both verbally and in writing in a concise and clear manner.
• Provide business analysis support and assist with business requirements documentation and workflow solutioning to ensure effective delivery of system and operational changes.
• Work with the various functional teams to implement new capabilities within back office to support new products or initiatives.

• Project Delivery (Accounts Receivable Financing / Factoring)
• Responsible for gathering user requirements for projects
• Review Functional Specifications
• Write and review Test Scripts
• Perform User Acceptance Test (UAT)
• Conduct Training to end users

• Stocktaking at client's warehouse.
• Contacting clients regarding documents for audit.
• Auditing smaller accounts and assist in bigger accounts.
• Vouching and documenting of receipts.

Bachelor Of Science In Banking And Finance

Diploma In Accountancy