I was attached attached at Nandi county for a period of 3 months and perform several task including:Troubleshooting: Ability to diagnose and resolve technical issues efficiently, whether related to hardware, software, or network problems.Customer Service: Strong customer service skills to effectively communicate with users, understand their issues, and provide solutions in a professional and helpful manner.Communication: Excellent written and verbal communication skills… Show more I was attached attached at Nandi county for a period of 3 months and perform several task including:Troubleshooting: Ability to diagnose and resolve technical issues efficiently, whether related to hardware, software, or network problems.Customer Service: Strong customer service skills to effectively communicate with users, understand their issues, and provide solutions in a professional and helpful manner.Communication: Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical users clearly.Problem Solving: Analytical thinking and problem-solving skills to identify the root causes of issues and implement effective solutions.Technical Documentation: Proficiency in creating and maintaining technical documentation, including user guides, FAQs, and knowledge base articles.Remote Support: Experience with remote support tools and techniques to assist users and troubleshoot issues from a distance.Hardware Maintenance: Knowledge of hardware maintenance, including upgrading components, troubleshooting hardware failures, and performing routine maintenance tasks.Software Installation and Configuration: The ability to install, configure, and update software applications, ensuring they run smoothly.Network Management: Understanding of basic network concepts, including IP addressing, DHCP, DNS, and the ability to configure and troubleshoot network connections.Security Awareness: Knowledge of basic cybersecurity practices, including antivirus software, firewalls, and data encryption Show less