Kira Greenough Email & Phone Number

Austin, Tx, Us

Austin, Texas Area

Assistant ManagerBay Bridge Administrators, LLC and National Plan Administrators, Inc. are third party administrators that specialize in the administration of 403(b) plans and 125 plans for school districts across the nation. • Responsible for all aspects of 403(b) administration within IRS regulations.• Manage operations in a fast paced environment for Client Services, TSA Plan Compliance, TSA Billing, TSA Transactions, Dental & Vision, Enrollment Services / System Support… Show more Assistant ManagerBay Bridge Administrators, LLC and National Plan Administrators, Inc. are third party administrators that specialize in the administration of 403(b) plans and 125 plans for school districts across the nation. • Responsible for all aspects of 403(b) administration within IRS regulations.• Manage operations in a fast paced environment for Client Services, TSA Plan Compliance, TSA Billing, TSA Transactions, Dental & Vision, Enrollment Services / System Support, Receptionist and Office Support.• Assisted in developing our online balancing website for clients to submit contribution detail electronically.• Responsible for web demos with clients when we rolled out the online balancing website initially and continue with web demos for new clients.• Developed billing department procedures for department expansion. Reconciled the contributions received on a daily basis and maintained contracted two day turn-around time.• Responsible for all A/P and A/R for fees associated with our insurance, 125, and 403(b) services with our Clients. Show less

The Boon Group, Inc. provides administrative services, claims adjudication services and customer service to employers so they can provide benefits to their hourly employees for voluntary medical, dental, vision, life and short-term disability benefit plans.• Answered member questions via phone, resolved issues promptly and accurately.• Accessed information from computerized systems to verify insurance benefits, and effectively document all contact with customers.• Member of the… Show more The Boon Group, Inc. provides administrative services, claims adjudication services and customer service to employers so they can provide benefits to their hourly employees for voluntary medical, dental, vision, life and short-term disability benefit plans.• Answered member questions via phone, resolved issues promptly and accurately.• Accessed information from computerized systems to verify insurance benefits, and effectively document all contact with customers.• Member of the Customer Service Focus Team. Helped implement and maintain sharepoint within the department.• Resolved escalated inquiries, complaints and accounts in jeopardy.• Helped train new hires by sitting with them, listening to calls and giving feedback. Show less

Insurance AgentFalcon Insurance Agency, Inc. is an aviation-only insurance agency.• Maintained a book of business for two departments that contain over 2,000 accounts.• Solicited business and quotes via phone.• Ran a monthly production report for two departments.• Serviced calls from customers, underwriters, lien holders and finance companies.

Education record

Education record