• Provides excellent customer service in a high-intensity environment• Multitasks (making drinks, inputting orders, processing transactions) to provide a positive customer experience within an appropriate time frame• Continuously increases efficiency and product knowledge to support team

• Managed a 400-participant music program of youth and adults, performing daily administrative, environmental, and supervisory duties• Designed, implemented, and assessed year-round educational curriculum for students grades PK-8• Pioneered Curriculum Circles program with Sustainable Community Schools to create equitable curriculum in collaboration with students, parents, and community stakeholders• Pursued and received grant funding for additional arts education opportunities for students

• Maintained and faced store inventory while providing customer service• Processed and distributed new stock to the sales floor• Performed cycle counts for store-wide inventory and provided well-organized data to managers• Independently expanded skills to improve customer experience

• Co-managed and facilitated a daily schedule of academic and extracurricular programs and events• Performed administrative duties of music program, including fund collection, promotional designs anddistribution, and record maintenance

• Liaised with alumni community of WIUX by reporting organization activities through self-created mediums such as social events, newsletters, and social media• Created and organized an accurate alumni list to improve communication• Attended board meetings to report success and contribute solutions• Led a team in organizing and facilitating a year-round schedule of events created for organization alumni

• Awards received: Staff member of the month – November 2018• Proposed, designed, and implemented new music program based on participants’ interests• Responsible for supervision of after school programs including cleaning, homework assistance, field trips, and outdoor recreation