Oversee and configure workflows within AtClose, an end-to-end cloud-based SaaS title closing software to meet the needs of the business and lenders. Showcase strong proficiency with title, closing, and recording workflows within origination, default, and equity transactions. Deftly support the system administration process and ensure configurations meet the needs of the business and clients. Complete software analysis and timely regression testing with business leads. Assess operational processes and develop recommendations for improvement and efficiency.  Successfully configured 100% of files within compliance of SOX regulations.  Regularly exceed department performance goals and led the interview, training, and management of a two-person offshore systems configuration team.  Resolve escalated bugs and issues within the software to ensure zero errors on client files.

Actively managed all business operations, procurement, and resource allocation for a 501(c)6 membership organization. Liaised closely with the Board of Directors about strategic planning and implementation. Led the performance of regular budget reviews to maximize funding allocation and ensure positive fiscal operations. Formulated and coordinated all programs, signature events, and continuing education seminars. Managed all accounts payable and receivable, payroll, tax filings, and Standard Operating Procedure development. Designed and optimized multi-channel marketing communications and materials.  Nurtured strategic organizational partnerships as well as prepared and executed agreements.

Managed and coordinated all organizational marketing activities and policies to promote products and services for clients. Identified and promoted value propositions and key messages for client marketing campaigns.  Authored operational plans to meet business priorities and deadlines.  Leveraged approaches as part of developing improved visual effects for social media content.

Oversaw and managed the organization’s signature fundraising campaign including strategy, budgeting, communications, corporate relations, and donor development. Improved overall volunteer relations and collaboration. Responsible for all fundraising, individual giving, corporate sponsorships, online auction, telethon, auction kick-off dinner and mini-golf event.  Designed and implemented advertising strategies and all digital and social media management, web content and community/media relations.  Oversaw allocation of funding, delivery of service and coordination of personal shopping trips.

Oversight of signature fundraising events within the Pittsburgh market of the American Diabetes Association: * Step Out: Walk to Stop Diabetes * Tour de CureLed the development of department operations, procedures, and goals to ensure organizational alignment. Recruited high-level volunteers, committees, executive councils, and corporate support to achieve the organization’s mission. Brokered multiple regional and multi-chapter sponsorships on behalf of neighboring association chapters.  Successfully led a high-profile portfolio of signature fundraising events.  Twice received the National Association “RAMMY” Award.  Hand-selected by the national office as a Peer Leader to assist with the development of best practices, marketing collateral, external communications, and policies.

Directly responsible for the Association's premier fundraising event: Step Out: Walk to STOP Diabetes. Sponsorship, logistics, development, fundraising, recruitment, marketing, volunteer management. Webmaster, social media manager, and oversee market-wide quarterly eNewsletter.

Various positions, roles & campaigns including the following fundraising events: * Race To Any Place * Polo for the Cure * Man & Woman of the Year * Team In Training * School & Youth ProgramsResponsible for all aspects of special event campaigns including but not limited to logistics, recruitment, advertising/PR, social media, sponsorships, marketing, budgeting, accounting, volunteer management, and development.Recruited, interviewed, developed and managed 5 full time department staff as well as chapter-wide year round internship program.

Responsible for the School & Youth Programs: Pennies for Patients, OliveGarden's Pasta for Pennies & Hop for Leukemia & Lymphoma* Consistently met budget goals & held to 15%+ growth in program year over year* Chosen as National Office Peer Leader to help lead chapters from the US in building their program(s)* Chosen as National Office Peer Consultant and traveled to chapters to help train and motivate new staff

Responsible for maintaining volunteer relationships with Team In Training participants, mentors, coaches & alumni* Successfully met net revenue budget for cycle & triathlon programs* Responsible for all recruitment activities for program (info sessions) and kick off events* Coordinate all logistics including: team travel, accommodations, and weekend activities for all assigned Team In Training events (marathons, triathlons, and century rides)

Responsible for assisting Campaign staff on all aspects of Team In Training program, Race To Any Place and School & Youth Campaigns. Duties included creative marketing material production, cold calling, grass roots marketing campaigns, and logistics support.