Taught adult students, private and small groups, in both general and business English. Conducted lessons encompassing a range of skill building activities in the four areas of language learning: Speaking, Writing, Reading, and Listening with emphasis on Speaking and Listening. Provided constructive feedback and evaluations. Developed lesson plans tailored to the students individual needs based on assessment.

Promptly and professional answered phone calls. Effectively and efficiently booked appointments based on the guests needs and wants. Greeted guests and members as they entered the clinic ensuring a friendly, relaxed atmosphere. Checked members in and out for appointments in a timely manner. Presented and sold the Wellness Program. Suggested and sold retail, enhanced services, and gift cards. Maintained a clean facility and client files. Made daily appointment reminder calls.

Prepped merchandise for the merchandising process by ensuring merchandise was sorted and staged appropriately. Removed merchandise from cartons and packaging, placed merchandise on proper hangers/shelves, verified price ticket information and ticketed merchandise as required. Applied appropriate EAS tags to merchandise according to Loss Prevention guidelines. Replenished merchandise, and retrieved merchandise from the dock for customers. Maintained a clean environment. Assisted in other locations/departments when needed. Worked mostly in the Homelines department, but also in Shoes, Women's, Junior's, and Children's.

Collaborated with the Director in maintaining daily operations. Recruited and manage volunteers for BTP initiatives and tasks. Assisted the Director in implementing community events. Provided administrative support to staff and interns. Scheduled meetings, create meeting agendas and take notes at meetings.

Provided the ability to answer customer’s questions and give information regarding the business procedures and policies in an exact and customer friendly way. Assisted customers to sign up for store rewards programs and store cards. Recommended merchandise by determining the customers wants and needs. Provided advice regarding particular products. Assisted in display of merchandise and maintaining a clean and organized environment.

Maintained a professional and friendly appearance to provide a pleasant first impression. Provided information about daily specials and ready to answer customer questions. Kept a clean and well organized environment to ensure smooth operation and customer satisfaction. Answered the telephone for questions, directions, and reservations. Dealt with complaints in a professional and friendly manor.