Kira Hernandez Email & Phone Number

United States

Greater Boston Area

Joined HarbourVest Partners in 2019 as part of the Client Service Associates team, to help service and enhance relationships with investors and consultants across Latin America.

Somerville, Massachusetts

• Analyze purchase requisitions and review for accuracy and completion
• Collaborate with Sourcing Specialists team to review quotes and secure the most competitive bids
• Assist with RFP’s as assigned
• Place orders to procure requisitioned goods or services
• Identify and implement most advantageous payment terms for individual suppliers
• Develop and execute category plans and improvements to the procurement processes

Greater Boston Area

• Conducted bilingual phone-based, structured interviews with key stakeholders, including executives, competitors, partners and customers to gain strategic insight into competitive positioning, market dynamics.
• Worked closely with both junior and senior consultants, continuously providing updates, progress, feedback, possible improvements or setbacks on each project. Coming up with problem-solving solutions together to obtain.
• Implemented strong time management skills on each project to make sure we covered, completed and delivered all our client’s requirements within the established time-frame
• Made departmental goals accessible to researchers to ensure there is no overlap and reduce conflict
• Encouraged members of the team to adjust performance plans and prepare contingencies for missed deadlines
• Tracked reports, call records and deadlines through project scheduling to increase productivity and ensure all factors impacting performance were considered

Greater Boston Area

• Responsible for SFD management, involving interaction with both prospective and current students, alumni and faculty members
• Responsible for generating interest in SFD courses, providing consistent, relevant dialogue in social media sites
• Assisted in organizing social events, photo shoots, model fittings and fashion shows
• Pitched ideas and provide inspiration for visuals and positioning of finished garment pieces

Caracas, Venezuela.

• Intern-Rotation Program
• Gained exposure to operations and activities across departments including marketing, human resources, finance, procurement, accounts payable and receivable
• Organized buyer and supplier database, reconciled bank activities, ensured proper customer receipt and supplier payment
• Restructured back office productivity by utilizing technology to better organize receipts, payment records and documents

Puerto Ordaz, Venezuela

• Summers' opportunity (June-September)
• Provided assistance to visitors, patients, faculty and employees, responding to their inquiries in a professional manner
• Collaborated across departments to ensure efficient communication and timely response to inquiries concerning employee or patient issues
• Improved outdated customer/patient database by performing data entry using Excel spreadsheets, document scanning, updating and maintaining database
• Managed inventory of office supplies and equipment
• Provided overflow coverage of incoming phone calls

Master Of International Business, Business, Management, Marketing, And Related Support Services

Customer Service Specialist, Customer Service Management

The Customer Service Specialist program offers advanced development and training in professional and business-related skills. Students.

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General

Activities and Societies: Dance team, Volleyball team, Logistics team