Kira Johnson-Adams Email & Phone Number

Washington D.C. Metro Area

Provide oversight and guidance to other Instructional Systems Specialists. Manage and evaluate all phases of a wide range of training/developmental programs/projects to address the needs of the FSA workforce. The training may include orientation training, intern training, executive/leadership training, middle management training, supervisory training, Title IV program training, and other emerging technical/support areas necessary to adequately address FSA's evolving performance goals. Develop… Show more Provide oversight and guidance to other Instructional Systems Specialists. Manage and evaluate all phases of a wide range of training/developmental programs/projects to address the needs of the FSA workforce. The training may include orientation training, intern training, executive/leadership training, middle management training, supervisory training, Title IV program training, and other emerging technical/support areas necessary to adequately address FSA's evolving performance goals. Develop and implement policies and practices that promote/support a learning environment. Lead administrator for the learning management system of record. Show less

Washington D.C. Metro Area

Provide subject matter expertise and advisory services to a Federal Government client. Collaborate with and advise stakeholders to develop and deliver training program content. Apply adult learning principles to develop new and update existing learning solutions. Provide recommendations on training materials and technologies, evaluation methods and retention strategies.

Washington D.C. Metro Area

2-year Term Appointment: Provided leadership and portfolio management for various Supervision Learning & Development (SL&D) training products. Collaborated across various business functions to develop curriculum, resource guidance, and other learning tools to assist new employees in becoming acclimated to their roles and the Bureau as a whole. Provided course and completion awards management, track training milestones, align courses to knowledge levels and analyzing program satisfaction for… Show more 2-year Term Appointment: Provided leadership and portfolio management for various Supervision Learning & Development (SL&D) training products. Collaborated across various business functions to develop curriculum, resource guidance, and other learning tools to assist new employees in becoming acclimated to their roles and the Bureau as a whole. Provided course and completion awards management, track training milestones, align courses to knowledge levels and analyzing program satisfaction for division wide training curriculum (Communication Essentials Program). Developed guidance, materials, assessment documents, project reports and other correspondence for SL&D team projects. Served as primary analyst for the team, designing surveys, tracking training activity data, survey responses and satisfaction data, and attendance reports. Show less

Washington D.C. Metro Area

Routinely researched and analyzed Making Home Affordable policy to develop, deliver, maintain, and teach high-quality training curriculum to service providers and trusted advisors on new policy and processes implemented by the Making Home Affordable Program through weekly webinars, as well as self-guided online courses. Utilized evaluative methods and other assessment techniques to analyze webinar retention data and provide input, guidance, and mentoring to revise or update content to ensure… Show more Routinely researched and analyzed Making Home Affordable policy to develop, deliver, maintain, and teach high-quality training curriculum to service providers and trusted advisors on new policy and processes implemented by the Making Home Affordable Program through weekly webinars, as well as self-guided online courses. Utilized evaluative methods and other assessment techniques to analyze webinar retention data and provide input, guidance, and mentoring to revise or update content to ensure the highest degree of learning for both servicer and trusted advisor audiences. Also, designed, implemented and delivered soft skills training and development courses, as well as, managed the program administration process. Leveraged various e-platforms to design and deliver training to a wide range of audiences. Show less

Served as project lead on various communications, compliance and governance projects within the CFO organization, which covered business units from Finance to Capital Markets. Worked closely with the Chief of Staff on ad hoc requests directly from the CFO and managed a division-wide training SharePoint site, as well as, the issuance of continuing education credits for the Certified Public Accountants employed within the division. Maintained business relationships with internal and external… Show more Served as project lead on various communications, compliance and governance projects within the CFO organization, which covered business units from Finance to Capital Markets. Worked closely with the Chief of Staff on ad hoc requests directly from the CFO and managed a division-wide training SharePoint site, as well as, the issuance of continuing education credits for the Certified Public Accountants employed within the division. Maintained business relationships with internal and external vendors was also a key part of this role. Show less

Worked within the Program Management business unit and facilitated communications between stakeholders for the development of comprehensive reporting to ensure that systems support business needs. Worked to ensure that technology teams and other business units had the information they needed to make informed decisions and support mortgage servicers. Played an integral role in managing operational risk and supported policy compliance by completing risk assessments and assisting in the… Show more Worked within the Program Management business unit and facilitated communications between stakeholders for the development of comprehensive reporting to ensure that systems support business needs. Worked to ensure that technology teams and other business units had the information they needed to make informed decisions and support mortgage servicers. Played an integral role in managing operational risk and supported policy compliance by completing risk assessments and assisting in the development of records management procedures. The role evolved into the Training and Outreach business unit where I developed and implemented training plans for new and existing policies and programs, conducted training sessions, and developed strategies for program outreach and market adoption. Show less

Managed a portfolio of customers from assigned client accounts that covered distressed markets such as California, Arizona, Nevada and Florida on the cusp of the housing market crisis. Established all listing prices, developed sales strategy with realtors, reviewed, negotiated and signed sales contracts and escrow agreements for corporate asset properties. Managed direct home selling costs for a corporate asset portfolio acquired through government employee relocation. Highest asset portfolio… Show more Managed a portfolio of customers from assigned client accounts that covered distressed markets such as California, Arizona, Nevada and Florida on the cusp of the housing market crisis. Established all listing prices, developed sales strategy with realtors, reviewed, negotiated and signed sales contracts and escrow agreements for corporate asset properties. Managed direct home selling costs for a corporate asset portfolio acquired through government employee relocation. Highest asset portfolio valued at $74 million with many properties located in oversupplied and high foreclosure markets. Maintained knowledge of government contract regulations specific to the Prudential Relocation client roster. Consulted real estate agents, brokers and directors with regard to government client policy to ensure corporate, government and industry policy compliance. Show less

Worked closely with the Director of Marketing, and collaborated with team members on the implementation and execution of marketing efforts and activities for the American Chemical Society. Maintained $500,000 Membership Activities budget to meet finance/revenue targets, as well as monitored the $3.5 million marketing budget for all retention and recruitment efforts. Facilitated the publishing of an array of marketing materials such as, the New Member Handbook and each insert for monthly… Show more Worked closely with the Director of Marketing, and collaborated with team members on the implementation and execution of marketing efforts and activities for the American Chemical Society. Maintained $500,000 Membership Activities budget to meet finance/revenue targets, as well as monitored the $3.5 million marketing budget for all retention and recruitment efforts. Facilitated the publishing of an array of marketing materials such as, the New Member Handbook and each insert for monthly renewal efforts. Was a key part of the conference and expo team and regularly attending conferences and managed staff at the Member Resource Booth. Utilized my contract management and negotiation skills while acting as principal in the renewal of affinity program contracts used to provide benefits to Society members. Show less

Analyzed and reported data from real estate appraisal reports to determine levels of market risk and made recommendations for resale strategy. Provided consultation regarding post-acquisition resale strategy along with market summary reports. Utilized reported data to determine residential property acquisition prices and ensured company compliance with Federal Acquisition Regulations pursuant to the acquisition of services from appraisers, brokers, and other vendors. Managed invoice payment… Show more Analyzed and reported data from real estate appraisal reports to determine levels of market risk and made recommendations for resale strategy. Provided consultation regarding post-acquisition resale strategy along with market summary reports. Utilized reported data to determine residential property acquisition prices and ensured company compliance with Federal Acquisition Regulations pursuant to the acquisition of services from appraisers, brokers, and other vendors. Managed invoice payment processing for all appraisal invoices; researched and verified payments using an Oracle-based system was a critical part of this role. Trained and mentored new hires. Collaborated with upper management to coordinate a successful appraiser re-training effort directly addressing the downturn of the real estate market. Show less

Assisted with property sales and acquisitions through marketing assistance referrals or guaranteed offer program. Maintained files, processed invoices, ordered appraisals and inspections. Also instrumental in Relocation Assistant training efforts.

Worked with the Vice President of Marketing and Marketing Coordinator and assisted with the strategy and development of marketing plans and branch merchandising displays for special sales and/or promotions, membership acquisition at new teacher orientations, membership fairs and customer appreciation days.

Mba

B.S.

Education record