Helping customers and partners to resolve order issues (such as complaints, order compensation, refunds, marketing campaign questions, promotion discounts, etc.) through online platforms and noting their feedbacks for internally optimizing service processes, training junior employees, and updating coworkers about the newest product features, as well as strengthening problem-solving skills and maximizing resource utilization.

POSM GD (L’ORÉAL, Kao, Shiseido, KOSÉ, Kanebo...etc.)Promote the client brand's through eye-catching display around retail channels by design modification, photo retouching, printing control, and material application. Handle more than one design prepress-print production process and co-work with vendor quality control to ensure smooth production.

POSM GD (7-11, FamilyMart, LOTTE, 3M)Good at graphic design and layout for POSM (Point of Sale Materials).