Paradigm serves small business owners and online based entrepreneurs with accessible outsourced HR and growth strategy services for small teams. Small business owners and team deserve access to resources built for the reality of their business. Paradigm paves the way for small business owners to amplify their impact without trying to fit in the corporate box.

Manage the operations, human resources, and logistics of 2 businesses.Responsible for maintaining profit margins while streamlining processes, defining policies and procedures, and refining methods of revenue generation.Oversee Operations and HR for 2 locations, 50 individuals over several departments, as well as a management staff which I personally hired and trained. I am in charge of data analysis in terms of staffing, reporting of client statistics including retention, feedback, and market research. I decide, alongside the company owner, when and who to hire, when and what material to market, how to create engaging activities to promote social media interaction, and client recruiting through connections in area businesses, groups, organizations, and schools. I facilitate a warm and welcoming work environment that promotes professional development, teamwork, and company pride. I believe that by keeping your employees engaged, your company will grow in value through profits and quality. A company is only as good as its people.Over 18 months, I led my team to a complete and total digital overhaul, including all CRM systems, payroll systems, marketing plans, creation and implementation of a mobile app for clients, as well as digital and accessible HR and Staff management tools. This transition contributed to annual increase in revenues, completely remote systems for management staff, and streamlined the communications between staff, clients, and management. These changes resulted in a 30% revenue increase. Kira La Forgia: hiring, sales, engagement, marketing campaign development, social media, management, operations, logistics, strategy, reporting, excel, consulting, team building, data analytics, systems analysis, lean business.

• Collect and analyze data, provide analysis for learning and development to increase monthly retention rate for sales teams.• Provide support and training to 50+ Counselors, Managers, and Directors.• Collect and analyze data to provide reporting to appropriate department heads. Ability to accurately forecast and project results from data in relation to student success.• Pinpoint trends, facilitate training, workshops, and discussion groups in order to combat negative practices and promote success and retention.

•Counselor for over 40 BA degree programs. Enrolled over 300 students in the college of business with a consistent 85% student progression and retention rate.•Graduate of Bridgepoint Education's Future Leaders Program (Class 3) •Graduate of Divisional Leadership Program •Managed a CRM database of over 2000 prospective students