- Provide a comprehensive information service to students by acting as a focal point enabling students to seek advice and support. - Responsible for booking appointments, handling incoming enquiries, whether by telephone, email, correspondence, in person or online. - Oversee award verification, transcript and reference requests and DBS checks.

-Coordinated surveys to the students and staff on employee and student experience which improved teamwork skills to be able to reach the specific target of 50 people within 1 hour.- Provide campus tours to visitors and prospective students which strengthened verbal communication skills.- Assisted in overseeing various sessions and workshops during Applicant Experience Days and Open Days. Supported the ability in presenting leadership skills and learning how to be flexible when event changes occur

- Tutor young students aged between 6-12 years old whom require extra support with English and Mathematics. - Assign tasks to students and provide feedback based on their performance. Assisted students with schoolwork and preparation for exams.

- Provided support to staff to ensure the shop was set up appropriately for opening. Prepared stock displays and ensured the shop was presentable and met cleanliness guidelines. - Effectively communicated with customers by running the till and dealt with customer’s queries