• Communicating project status to Leadership team • Agreeing project objectives, governance• Collaborating with various professionals working on a project• Follow up and Interact with stakeholders/ project team throughout the delivery circle to ensure the project is on track• Create and Manage project documentation, plans and reports• Ensure that the project runs smoothly by tracking project progresses • Timely communicating project status to management and stakeholders• Conduct / coordinate project status and program meetings regularly• Coordinating project work, assigning tasks & controlling schedule • Data collation and making Presentation for both internal and external Leadership meetings• Effectively drive, control various programs across delivery organizations• Actively pursues issue resolution, and communicates project status/issues to business stakeholders and operational management.• Provide progress report to the key stakeholders• Provide update to leadership and/ or business executives at the highest levels about the Program status and planning• Work with Leadership, Marketing, Delivery, Technology teams to create, track & report the key program outcomes • Interacting with the client and internal stakeholders for Weekly, Monthly and Yearly Governance• Providing leadership support to the deal to implement Service Delivery agenda• Preparation of reports based on requirement • Tracking Issues and escalations for the project• Managing the Roll on and Roll off process for every person who is selected for the project• Managing open items from the issue and transition log and work towards closure• Effectively identify, manage, resolve and mitigate key risks impacting the project deliverable

• Provide data driven analysis of Business Processes and help implement improvements in the customer focus, efficiency, accuracy, and effectiveness of these processes• Strong analytical and project management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements• Collaborating with various professionals working on a project working at various locations across EMEA and Americas • Communicating project status to Leadership as well as external stake holders• Effectively drive, control various programs across delivery organizations• Work with Leadership, Marketing, Delivery, OADMs, Delivery teams to create, track & report the key program outcomes • Data support in terms of reports • Follow up and Interact with stakeholders/ project team across various locations throughout the delivery circle to ensure the project is on track• Conduct, coordinate and Manage project status and program meetings regularly• Provide progress report to the key stakeholders• Effectively drive, control various programs across delivery organizations• Develop requirements specifications according to standard templates, using natural language.• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts• Reporting and preparing dashboards in excel for various vendors• Deep diving into the causes of missing key metrics and suggesting methods to improve the same