Assistant Manager
Current Mediated between 18 teams to ensure the timely delivery of 18 projects Monthly governance report. Managed a team of 5 in developing a comprehensive project timeline, increasing productivity by 20%. Planning & Delivering the Client requirements in committed time. Monitored and addressed staff attendance, Scheduled shift rotations and ensured adequate staffing levels. Driving the Huddles on daily basis to share the updates with the team members. Developed and implemented innovative strategies to improve efficiency and productivity. Taking ownership of Client meetings. Resolved Client & Distributor complaints in a Professional manner. Resolving escalated or AMFI complaints and Preparing RCA. Delivering the accuracy data to Auditor. Applying the rates for the schemes provided by the AMC for calculation of commission to the distributors in the month ends Generate the Commission payment files and provide to AMC to get approval for payment Generate the payment file and sent to Bank to process the payment to the distributors Generate the monthly commission reports and provide to AMC Paid distributors Invoices and Annexures Generations. Warrant dispatch and claw back letters dispatch Follow-up with the internal teams for distributor corrections request Ensure timely commission processing, paying the right distributor with appropriate commission rates complying the regulatory, brokerage process, policies and procedures. Responsible for taking care of entire data, tracking issues and changes and generate status reports. Processing the Revalidations, Weekly pay-out, Warrants and warrant letters dispatch. Downloading the data from database using SQL Server application. Responsible of for Change of Broker code data, Claw back data and Broker commotions and Rate Structures. Established and maintained positive working relationships with staff and customers. Created and maintained positive Client Relationships.
