SLA ComplianceLead a team of 40+ Workforce including Supervisors, Executives & Pakers & helpers . Train and motivate theworkforce to meet the desired organizational goals.Maintain Daily and Weekly Reconciliation reports, Customer Promise Date salvation, Functional breach,Forward Pendency.Monitor Outward movement, Laoding & Instransit.Keep track of the productivity and timeline targets.Ensuring 6S, ESH, and Client Parameters.Control shrinkage in Packing and transition shipments/goods.Plans Flushout Packing Activities within 24hrsMointering the Packing and Forklift operation for Damage control.Ensuring the all packing activiities to be carried without breach asper CPT.Ensuring TPI activities carried as per the instrutions and scheduled, submit the required documnets as perCustomer requirement.Paln and Execute Packing and Logistics asper the customer Require.Marking and rasing Quality issue of metrials left for packing and infrom realtime for shorting the issue.Making Sure the Shipments are right in Quality and Quantity.Ensuring packing materials received at right time (wooden boxes) from warehouse, with Right quality as perCustomer requirement.

• Lead a team of 200+ Workforce including Team leaders, Supervisors, DEO's and executives. Train and motivate the workforce to meet the desired organizational goals and to handle a volume of 1.5 Lakh shipments/day without breach. • Maintain the 1 Lakh Sq Ft Facility with 100% Utilization. Daily and Weekly Reconciliation and Analytical reports handled for MH matrices reports of, Customer Promise Date salvation, Functional breach, Forward Pendency, Reverse pendency, Misroute & Mis-sorts.• Leading cross-functional activities and managing the timelines for field operations to support Ops metrics. • Line Operations management. • Monitor inbound movement of 60+ Trucks and Outbound movement of 100+ Trucks with FTL. • Keep track of the productivity, accuracy and timeline targets. • Audit Monthly- 6S, ESH, and Client Parameters. • Control shrinkage in transition shipments/goods by reducing human error and process error.

• Providing real-time information about inventory levels and order status• SLA Compliance.• Planning manpower inline with volume fluctuations in Inbound and Outbound.• Lead a team of 35- 50+ Workforce including DEO's and executives. Train and motivate the workforce to meet the desired organizational goals and to handle a volume of 80K shipments/day without breach. • Monitoring inbound processing of 25K to 40K shipments in Shift (Marketplace shipments and First mail shipments), • Maintain SKUs batch wise and ensure timely GR/IR and Putaway & quality check of Shipments/Bags on In-warding.• Monitoring outbound processing and handover/ loading the processed shipments to vendors/Vehicles before cut off (Hub to Hub and Delivery Hubs). Ensuring quality check of Shipments/Bags on outwards. Ensuring NDD & SDD connected on Priority. • Track Reports and follow ups BRSNR & CRBNR. • Monitoring on time vehicle Placement /Departure, and Planning Ad-Hoc Operations.• Communicating and coordinating on follow ups with Hubs & DC's on MisRoute Bags/Shipments. • Preparing daily reports on CPD breach, Forward and return breach • Preparing RCA reports of Inbound/Outbound Breaches.• People management and training. Educating on materials handling, Floor safety & EHS.• Auditing and implementation of new SOP's.• Meet Productivity, Accuracy and timeliness targets. • Drive performance management to the team, and continuous improvement of delivery SLA. • Daily and Weekly Reconciliation and Analytical reports handled for Hub matrices.

eKart Logistics (MotherHub MAL) • Providing real-time information about inventory levels and order status• Planning manpower inline with volume fluctuations in Inbound and Outbound.• Lead a team of 50+ Workforce including DEO's and executives. Train and motivate the workforce to meet the desired organizational goals and to handle a volume of 1.5 Lakhs shipments/day without breach.• Monitoring inbound processing of 1.5-2 Lakhs shipments in Shift (Marketplace shipments and First mail &Mid mail Shipments), Maintain SKUs batch wise and ensure timely GR/IR and Putaway. With workforce of25+ including DEO's and executives• Track Reports and follow ups BRSNR & CRBNR.• Monitoring outbound processing and handover/ loading the processed shipments to Vendors/Vehicles before cut off (Hub to Hub and Delivery Hubs) ensuring NDD & SDD connected on Priority. And quality check of Shipments/Bags on outwards.• With a workforce of National 30+, Zonal 14+ Local 30+ & Air 10+ manpower inline with volume fluctuations.• Monitoring on time vehicle Placement /Departure and Planning Ad-Hoc Operations.• Communicating and coordinating on follow ups with Hubs & DC's on MisRoute Bags/Shipments.• Preparing daily reports on CPD breach of Forward & return Breach,• Preparing RCA reports of Inbound/Outbound Breaches,• People management and training. Educating on materials handling, Floor safety. Maintaining the 6S.• Auditing and implementation of new SOP's• Meet Cost, Productivity, Accuracy and timeliness targets.• Drive performance management to the team, and continuous improvement of delivery SLA.• Daily and Weekly Reconciliation and Analytical reports handled for Hub matrices.

• Supervise and manage day to day operations & monitor supply chain operations.• The individual is responsible for team handling and management, including coaching, problem-solving, and training for over 75 staff members that include vendors and warehouse operatives.• They handle the logistics of kitchen operations, including offline operations for cafes, restaurants, and kiosks.• Responsible for managing 3PL, on-demand, slotted, and scheduled operations, along with inbound and outbound logistics.• Responsible for vendor and stock management, order management, and fleet management and training.• Negotiating the services of 3rd party carriers for offline food delivery, managing import and export via external distribution teams, and handling all supply chain activities.• Implement new processes and procedures and lead a team for hiring and training of pilots and Drivers, analyzing and improving their performance metrics, and resolving any issues.• Responsible for handling approximately 3000 meals in day-level operations, managing food supply chains for 18 kiosks and 8 cafes, and monthly review and refresher training for riders.• Handling order processing, dispatch, and follow-up, as well as strategically managing the warehouse, overseeing receiving, warehousing, distribution, and maintenance operations, and adhering to all warehousing, handling, and shipping legislation requirements.• Ensuring the smooth and efficient day to day running Operations.• Develop and implement Key Performance Indicators for direct reports & Ensure all individual members of the team are meeting both internal and external SLA’s for quality, accuracy, productivity and revenue. • Recruit and coordinate logistics staff (e.g. truck drivers, Delivery Boys, Vendors) according to availabilities and requirements. • Preparing the RCA based on CPT ,Delivery & Customers feedback.

eKart Logistics (Flipkart Motherhub BLR)• Providing real-time information about inventory levels and order status• Lead a team of 50+ Workforce including DEO's and executives. Train and motivate the workforce to meet the desired organizational goals and to handle a volume of 1.5 Lakhs shipments/day without breach. • Monitoring inbound processing of 1.5-2 Lakhs shipments in Shift (Marketplace shipments and First mail &Mid mail Shipments), Maintain SKUs batch wise and ensure timely GR/IR and Putaway. With workforce of25+ including DEO's and executives, • Track Reports and follow ups BRSNR & CRBNR. • Monitoring outbound processing and handover/ loading the processed shipments to Vendors/Vehicles before cut off (Hub to Hub and Delivery Hubs) ensuring NDD & SDD connected on Priority. And quality check of Shipments/Bags on outwards.• With a workforce of Zonal 14+ Local 30+ & Air 10+ manpower inline with volume fluctuations.• Monitoring on time vehicle Placement /Departure and Planning Ad-Hoc Operations.• Communicating and coordinating on follow ups with Hubs & DC's on MisRoute Bags/Shipments.• Preparing daily reports on CPD breach of Forward & return Breach, RCA reports on Inbound/Outbound Breaches• People management and training. Educating on materials handling, Floor safety. Maintaining the 6S.• Auditing and implementation of new SOP's.• Meet Cost, Productivity, Accuracy and timeliness targets, • Drive performance management to the team, and continuous improvement of delivery SLA.• Daily and Weekly Reconciliation and Analytical reports handled for Hub matrices.

SUCCESSFULLY ACCOMPLISHED 2 NEW SITES, IN RMZ ECOSPACE, BENAGLURU• Responsible for the transportation of Employes and sees that the day-to-day operations are going on without any problems.• Monitoring the operations and assure efficient performance in compliance with the regulations and according to the policies, guidelines and procedures that are laid down. • Resolve all the challenges that arise in the transport department. • Responsibility of overseeing the timely maintenance checks of all the buses/ cars,• Performing road checks during inclement weather.• Supervise and manage day to day operations and Schedule daily and weekly routes.• Looking at Client's requirements and Planning & Execution• Making sure that drivers are aware of their Duties and Responsibilities. And educating drivers about safety.• Ensuring that vehicles are safe and meet Legal Requirements as per Govt Rules.• Reducing the risk of vehicle overloading and planning.• Conduct regular safety audits on Vehicles, Ensure compliance with company policies.• Tracking of Vehicle Departs and Arrivals on Schedule Management plan.

• Train and Support Team executives.• Lead a team for daily operations based Client Expectations.• Working in conformity with Client's SOP, Regulations, and Policies.• Performance Review of Direct Reportees.• Fresh Recruitment from Campus and online Site.• Tracking of employee sheets from Client,• Replacements of employees as Client's SOP