Kiran Urmode Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

• Solution Design & Architecture: • Design comprehensive, scalable, and maintainable solutions using Zoho’s suite of applications. • Analyze business requirements and translate them into technical specifications and architecture. • Lead the architecture and design of complex projects involving multiple Zoho applications and third-party integrations. • Zoho Application Development: • Develop, customize, and optimize Zoho applications such as CRM, Creator, Books, Desk, Analytics, and others. • Implement custom scripts using Deluge and other Zoho scripting languages. • Create and manage complex workflows, automation rules, and integration processes. • Integration & Data Management: • Integrate Zoho applications with other business systems (e.g., ERP, HRMS, marketing tools) using Zoho Flow, API, or third-party tools. • Design and implement data migration strategies, ensuring data integrity and security. • Manage and optimize database structures within Zoho applications. • Project Management & Collaboration: • Work closely with stakeholders to gather requirements, present solutions, and manage project timelines. • Collaborate with cross-functional teams to ensure the successful deployment of Zoho solutions. • Provide technical guidance and mentorship to junior developers and team members. • Optimization & Support: • Monitor the performance of implemented solutions and optimize them as needed. • Troubleshoot and resolve any technical issues related to Zoho applications. • Provide ongoing support and maintenance for existing Zoho implementations.

Dubai, United Arab Emirates

1. Solution Design: Collaborating with various departments to understand business requirements and design comprehensive Zoho solutions2. Implementation: Implementing Zoho applications as per the requirements and enhance their functionalities.3. Customization and Configuration: Customize Zoho applications including workflow automation, andintegration with other systems.4. Integration: Designing and implementing integrations between Zoho applications and 3rd-party systems.5. Training and Support: Provide training to the internal teams on Zoho applications, ensuring that users caneffectively utilize the implemented solutions. Offer ongoing support as needed.6. Documentation: Creating and maintaining comprehensive documentation for Zoho solutions.7. Best Practices: Provide recommendations for optimizing and enhancing Zoho solutions.8. Project Management: Lead and manage Zoho implementation projects, ensuring timely delivery, budget adherence, and user’s satisfaction.9. Collaboration: Work closely with various teams, head of departments, and developers to deliver high-quality solutions that meet the company’s expectations.10. Troubleshooting: Identify and resolve issues related to Zoho applications, ensuring the smooth functioning of implemented solutions.

Dubai, United Arab Emirates

1. Analyzing business processes: Evaluate existing processes within an organization to identify areas for improvement and automation.2. Designing automated processes: Designing new processes using automation tools and technologies, based on the analysis.3. Implementing automation solutions: Is responsible for implementing the new automated processes and testing them to ensure they are functioning correctly.4. Training employees: Training employees on how to use the new processes and tools, once the automation solution is implemented5. Monitoring and evaluating processes: Continually monitoring and evaluating the automated processes to ensure they are running smoothly and making the desired impact on the organization's efficiency.6. Maintaining and updating processes: Responsible for maintaining and updating the automated processes as needed to ensure they continue to meet the organization's evolving needs.

Dubai, United Arab Emirates

• Responsible for implementation, customizations and daily administration of all Zoho applications, primarily Zoho CRM, Analytics, Sales IQ and Desk• Involved in the complete project and software development lifecycle from scoping/requirement gathering, system design, end user testing, assist in training, roll out a user support• Understand business processes and requirements of internal teams to implement and customize various modules in the relevant Zoho Application• Communicate with external parties to source or communicate information as required• Create and maintain automation using workflows, custom functions and widgets• Develop and manage user access privileges, homepage dashboard, module and field level customizations• Develop and maintain sync integrations between applications in the Zoho platform• Work with in-house web developers to resolve any issues with lead capturing from webform CRM fields, either through third-party APIs or coding• Investigate and troubleshoot day to day issues in leads and opportunities management, contacts, companies and the overall functionality of Zoho CRM• Test changes and solutions in development environments (sandbox) prior to go-live• Test fixes to ensure bugs and issues have been resolved• Provide general support for all enterprise applications• Provide on-site support for ad hoc requests, coding, live chat, lookup and company module data sync between CRM, Books and Analytics• Work with the Zoho Team to troubleshoot any system errors• Create documentation for changes and updates for end users.

Virginia, United States

1. Develop and maintain Zoho applications: Responsible for creating and maintaining Zoho applications, including but not limited to Zoho CRM, Zoho Books, and Zoho Projects. This will involve coding, testing, debugging, and troubleshooting.2. Customize Zoho applications: Working closely with clients to understand their business needs and customize Zoho applications to meet their requirements. This may involve creating custom modules, fields, and workflows.3. Integrate Zoho with other systems: Integrating Zoho applications with other systems such as third-party apps, websites, and databases. This may involve using APIs, webhooks, and other integration tools.4. Provide technical support: Providing technical support to clients who are using Zoho applications. This may involve troubleshooting issues, providing training, and answering questions about how to use the software.5. Stay up-to-date with Zoho developments: Keeping up-to-date with the latest developments in Zoho applications and identify opportunities for improvement. Attending training sessions and conferences to improve your skills and knowledge.6. Collaborate with other developers: Collaborate with other Zoho developers, as well as project managers, business analysts, and other stakeholders, to ensure that Zoho applications are meeting business requirements.

Queensland, Australia

Develop and maintain Zoho applications: Responsible for creating and maintaining Zoho applications, including but not limited to Zoho CRM, Zoho Books, and Zoho Projects. This will involve coding, testing, debugging, and troubleshooting.Customize Zoho applications: Working closely with clients to understand their business needs and customize Zoho applications to meet their requirements. This may involve creating custom modules, fields, and workflows.Integrate Zoho with other systems: Integrating Zoho applications with other systems such as third-party apps, websites, and databases. This may involve using APIs, webhooks, and other integration tools.Provide technical support: Providing technical support to clients who are using Zoho applications. This may involve troubleshooting issues, providing training, and answering questions about how to use the software.Stay up-to-date with Zoho developments: Keeping up-to-date with the latest developments in Zoho applications and identify opportunities for improvement. Attending training sessions and conferences to improve your skills and knowledge.Collaborate with other developers: Collaborate with other Zoho developers, as well as project managers, business analysts, and other stakeholders, to ensure that Zoho applications are meeting business requirements.

Mumbai, Maharashtra, India

Pune, Maharashtra, India

1. Consult with clients for their requirements2. Customize Zoho applications3. Implement Zoho solutions4. Provide technical support5. Stay up-to-date with Zoho developments6. Collaborate with other developers7. Provide guidance on best practices