Kirankumar Devadiga Email & Phone Number

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔– ❖ Managing Operations: Overseeing and managing all operational tasks pertaining to cash handling, RTGS/NEFT transactions, and other related activities within specified timeframes, ensuring strict adherence to prescribed Turnaround Time (TAT) guidelines. ❖ Handling Client Relations: Serving as the primary point of contact for clients at the retail banking front desk, delivering personalized and attentive service to address their inquiries, concerns, and service requests. ❖ Maintaining Product Knowledge: Continuously staying updated and informed about the full range of banking products, services, and offerings available, including their features, benefits, and eligibility criteria. ❖ Building Client Relationships: Proactively identifying and cultivating relationships with prospective clients through targeted outreach efforts, networking events, and referrals, establishing rapport and trust to drive business growth and acquisition. ❖ AML & KYC Compliance Oversight: Conducting thorough analysis of customer accounts and transactions to ensure compliance with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations. ❖ Implementing Operational Efficiency: Identifying opportunities to streamline processes, optimize resources, and improve efficiency within the branch to enhance productivity and reduce costs. ❖ Providing Consultations: Engaging in in-depth consultations with clients to assess their financial needs, goals, and objectives, providing personalized advice, recommendations, and solutions tailored to their individual circumstances and aspirations. Addressing client complaints and issues in a prompt, courteous, and professional manner. ❖ Upselling and Cross-Selling: Identifying cross-selling and upselling opportunities based on client needs, preferences, and financial goals, recommending additional products, services, or features that complement and enhance their existing relationships and portfolios.

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔– ❖ Maintained Comprehensive Knowledge Base: Took proactive measures to stay abreast of the latest developments in bank products, services, and industry best practices, ensuring a thorough understanding of all relevant information. ❖ Provided Exemplary Customer Service: Demonstrated a commitment to delivering exceptional service to customers, prioritizing their needs and expectations with a focus on privacy, confidentiality, and a friendly, welcoming approach. ❖ Ensured Timely Transaction Processing: Executed RTGS/NEFT transactions promptly and accurately within specified TAT parameters, minimizing processing times and ensuring efficient service delivery. ❖ Managed Cash Handling Operations: Acted as a custodian for critical banking assets including the teller box, vault, and ATM, maintaining strict adherence to security protocols and ensuring the integrity of cash handling procedures. ❖ Handled Diverse Transactional Services: Undertook a wide range of transactional services encompassing bank deposits, monetary withdrawals, financial transfers, and various other banking transactions, executing each task with precision and diligence. ❖ Managed FD Placements and Portfolio Activities: Managed the placement of fixed deposits for retail clients and the portfolio of fixed deposits for corporate clients, optimizing the allocation of funds to maximize returns and meet client objectives. ❖ Handled Audit Queries and Compliance Tasks: Took charge of managing both statutory and internal audit queries, ensuring timely responses and providing comprehensive documentation to facilitate audit processes and maintain compliance standards.

Mumbai, Maharashtra, India

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔– ❖ Assisted with Documentation and Account Monitoring: Provided assistance with pre and post-disbursement documentation matters, meticulously monitoring accounts and conducting inspections to verify unit details and collateral security arrangements for borrowers. ❖ Managed Credit Rating, Portfolio, and Limit Renewals: Oversaw the credit rating and portfolio management processes for existing clients, including the timely renewal of credit limits and the ongoing monitoring of portfolio performance to ensure adherence to credit policies. ❖ Reviewed Legal Documentation for Compliance: Conducted thorough reviews of legal documentation to identify compliance and reporting obligations, ensuring adherence to regulatory requirements and mitigating legal risks for the bank.

Masters In Commerce In Accounts & Finance

Bachelors In Commerce In Financial Accounting & Auditing