As Group Practice Manager of DJF Solicitors, a leading legal firm based in London with seven offices including David J Foster & Co Solicitors in Tamworth, Birmingham & London, Baxters Solicitors in Polesworth, Quality Solicitors Chapman & Chubb in Alfreton & Somercotes, Derby & Hoole & Co in Bristol , I successfully manage day-to-day operations of the legal practice, ensuring high-quality services were delivered to clients and the practice remained financially sound. Responsible for overseeing various activities across 5 office sites including and not limited to allocation of staff and IT resources, diary management etc. Collaborate with the COLP/COFA to guarantee the organization's compliance policies align with AML and SRA regulations. Ensure that solicitor practicing certificates, office insurance, and professional indemnity insurance are renewed promptly Manage all HR functions such as recruiting, interviewing candidates, negotiating salary packages, conducting staff inductions, performance appraisals based on performance targets, organizing staff meetings, and preparing training plans. Assume responsibility for the company's digital presence, including updating the website, developing and implementing social media strategy, managing marketing budget, and maintaining Google Ads account.

Day to day management of the practice including facility management, supplier relations, grievance redressal, IT support, finance and marketing responsibilities. Develop and implement annual business objectives, whilst setting and ensuring KPIs maintenance to lead business progression. Assisting COLP/ COFA to ensure compliance of all company procedures are in line with GDPR, AML & SRA policies. Involved in streamlining marketing strategy in line with the budget. Performed various banking duties, including processing tax, supplier payments, VAT, and managing payrolls. Design procedures to maintain funds as well as streamline every month cash flow to direct enhancement in company profitability. Steer management in annual budget and allocating spend covering various business procedures as per set requirements and guidelines. Oversee production of monthly management accounts, tax calculations, and VAT returns for smooth finance flow. Administer credit control procedures to reclaim revenue from overdue accounts along with maintaining accurate financial records. Utilised previous data and designed financial modelling to forecast revenues. ● Negotiated contracts with existing suppliers and reduced operational costs by 30%.● Directed preparation and submission of daily cashbook entry data, monthly reports, and reconciliations. ● Conducted financial reports analysis and deliver suggestions to implement cost saving techniques and enhance revenue generation.● Optimised and decreased 20% cost on Adverting and Marketing as per past performances.● Developed and utilised workflow process automation tools for various business diversification.● Provided exceptional services by introducing KPI’s to measure quality of services provided and reduced customer complaints.● Developed and implemented revised pricing for the legal services resulting in increased sales and turnover.