Manager, Customer Support
CurrentManage and Inspire Team of 1st Level Managers | Drive KPIs SLAs | Talent Management | Active Collaboration with Global Teams.
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Kiran S is listed as Versatile Leader | Driving Excellence in Data Security, Fin-Tech, and E-commerce Industries | Expert in Process Optimization and Team Leadership | Manager of Managers at Commvault, a company with 2637 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Kiran S.
Kiran S previously worked as Manager, Customer Support at Commvault and Associate Manager, Customer Support at Commvault. Kiran S holds Master Of Business Administration (M.B.A.), Marketing & Finance, 62.42% from Canara Bank School Of Management Studies.
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An accomplished professional with well-rounded experience across Data backup and Protection, E-Commerce and Fin-Tech Industries. Experienced Senior Manager of Operations & Customer Support with a demonstrated history of working in the successful E-Commerce & Fintech start-up industries. Skilled in Branch Operation, People Management, Mentoring, Management, and Employee Training. Strong operations professional with a Master of Business Administration (M.B.A.) focused in Marketing & Finance from Canara Bank School of Management Studies.
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Bengaluru, Karnataka, India
Manage and Inspire Team of 1st Level Managers | Drive KPIs SLAs | Talent Management | Active Collaboration with Global Teams.
Bengaluru, Karnataka, India
Leading a multi-tiered, support function that delivers technical support to customers globally. Manage and develop the support team, including hiring, motivation, professional development, and retention. Expert in developing processes that help deliver high-quality technical support to customers effectively and efficiently. Good understanding of metrics to.
Bengaluru, Karnataka, India
To ensure smooth operations of call centre, Responsible to enhance the overall Customer Experience, conversions of calls landing & disputes management, Increase overall call centre productivity, Develop & Improvise on the scripts & quality in the call centre. Timely generation & updating business reports pertaining to the call centre, Increase vendor.
Bengaluru, Karnataka, India
Responsible to provide leadership & directions to Team Leaders, Team Coaches and Internal Auditors as per business requirements & manage work flow planning to ensure that productivity is maximized and time lines are adhered to. Collaborate with the team members to create various MIS reports as per business requirement and ensure deadline is met. Analyzing.
Bangalore
Tracking & setting the progress/improvement of the team & evaluate the performance of outliers. Ensure Action plans are effectively implemented. Monitor Attendance, Quality and Memos of the team. Handle call flows & maintain Service level.
Bangalore
Assit Team Leader & Team in TL's absence, manage floor & provide support & resolve the queries
Bangalore
Effectively address the concerns of the customers & provide them with best results for their queries by suggesting various alternatives. Enhance data by timely updating the details of business entities & support the team in achieving the numbers.
Other employees you can reach at commvault.com. View company contacts for 2637 employees →
Tom Clode
Colleague at CommvaultMunich, Bavaria, Germany, Germany
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Padmaja Patil
Colleague at CommvaultBengaluru South, Karnataka, India, India
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Bob Bobby
Colleague at CommvaultGreater Norwich Area, United Kingdom, United Kingdom
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Avery Winford
Colleague at CommvaultCharlotte, North Carolina, United States, United States
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JA
Jake Allen
Colleague at CommvaultNaremburn, New South Wales, Australia, Australia
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Madelyn Brown
Colleague at CommvaultManotick, Ontario, Canada, Canada
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VZ
Voñodymyr Zhurba
Colleague at CommvaultGreater Córdoba, Spain Area, Spain
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LK
Lingaiah Koorakula
Colleague at CommvaultHyderabad, Telangana, India, India
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MM
Mitchell Mellin
Colleague at CommvaultEnglishtown, New Jersey, United States, United States
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SR
Shawn Riegner
Colleague at CommvaultPompano Beach, Florida, United States, United States
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Activities and Societies: 264th Ranking in the PGCET Exams conducted for Masters Entrance Exams for the State of Karnataka
Activities and Societies: College Fest Management
Quick answers generated from the profile data available on this page.
Kiran S works for Commvault.
Kiran S is listed as Versatile Leader | Driving Excellence in Data Security, Fin-Tech, and E-commerce Industries | Expert in Process Optimization and Team Leadership | Manager of Managers at Commvault.
Kiran S is based in Bengaluru, Karnataka, India while working with Commvault.
Kiran S has worked for Commvault, Nafex.Com, and Just Dial Limited.
Kiran S's colleagues at Commvault include Tom Clode, Padmaja Patil, Bob Bobby, Avery Winford, and Jake Allen.
You can use AeroLeads to view verified contact signals for Kiran S at Commvault, including work email, phone, and LinkedIn data when available.
Kiran S holds Master Of Business Administration (M.B.A.), Marketing & Finance, 62.42% from Canara Bank School Of Management Studies.
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