Kirby Thompson

Kirby Thompson Email and Phone Number

CompTIA A+ | CompTIA Network+ | Microsoft Certified Azure Fundamentals @ Integrated Finance & Accounting Solutions (IFAS)
woodbridge, virginia, united states
Kirby Thompson's Location
Charleston, South Carolina, United States, United States
Kirby Thompson's Contact Details

Kirby Thompson personal email

n/a
About Kirby Thompson

IT Support Specialist with strong troubleshooting and time management skills. CompTIA A+, CompTIA Network+, and Microsoft Azure Fundamentals Certified. Experience with troubleshooting CMS, Computer Networking, IIS, SSL Certificates, DNS, Web Hosting, Raiser's Edge, Blackbaud Netcommunity, and WordPress solutions.

Kirby Thompson's Current Company Details
Integrated Finance & Accounting Solutions (IFAS)

Integrated Finance & Accounting Solutions (Ifas)

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CompTIA A+ | CompTIA Network+ | Microsoft Certified Azure Fundamentals
woodbridge, virginia, united states
Website:
ifas-llc.com
Employees:
27
Kirby Thompson Work Experience Details
  • Integrated Finance & Accounting Solutions (Ifas)
    Network Systems Administrator
    Integrated Finance & Accounting Solutions (Ifas) Jul 2023 - Present
    Charleston, South Carolina, United States
  • Blackbaud
    Customer Support Specialist
    Blackbaud May 2021 - Jul 2023
    Charleston, South Carolina Metropolitan Area
  • Chick-Fil-A-Franchise
    Director Of Operations
    Chick-Fil-A-Franchise Feb 2020 - May 2021
    Charleston, South Carolina, United States
    Manage all day-to-day functions of a nationally recognized brand grossing $9M in annual sales. Conduct troubleshooting of all Point of Sale systems including iPads, stand alone POS terminals, bluetooth and NFC readers, and QR scanners. Lead a team of 120 employees in a hands on, example-driven environment. Manage inventory control and spearhead drive-thru growth in a saturated market. Mentor leaders in training and continued development to be able to successfully and independently manage operations. Oversee all systems of food safety and sanitation, maintenance, cash flow, and prevention of injury.Led a team to continue to reach a sales growth of 20% each consecutive year through drive-thru, carryout, and outside of restaurant sales.Grew annual gross sales from $6M to $9M within time worked at Chick-fil-A. Increased workforce training and implemented new staffing and workflow systems.Drove sales by impacting customer evaluation metrics to a rating within the top 5% of all Chick-fil-A franchises.Ensured all essential technology was updated, repaired, and maintained to guarantee operations were running at full capacity.
  • Chick-Fil-A-Franchise
    Director Of Talent Manangement
    Chick-Fil-A-Franchise Aug 2017 - Feb 2020
    Charleston, South Carolina Area
    Lead all HR functions for $9M national brand site where talent is the key business differentiator. Manage recruiting, interviewing, hiring, new-hire training, and ongoing professional development. Create and demonstrate on the floor client-focused culture to ensure excellent customer experiences and brand loyalty. Analyze operations first-hand to refine desired profiles for hiring that meets business needs. Build relationships with community partners to develop effective recruiting pipelines. Represent organization at public events. Mentor leaders in training. Plan and execute staff appreciation events and programs that emphasize individual and team value.SELECT ACHIEVEMENTS:• Increased sales by 20% daily while achieving 17% under-the-metric labor rate. Designed and executed new staffing plan based on hourly sales versus daily. • Grew annual gross sales from $6M to $9M within 3 years. Increased workforce training and implemented new staffing and workflow systems.• Established first training plans across all workforce levels, including team members, leaders, and directors. Integrated corporate materials and data gathered from direct observations and analysis. Enabled progress tracking to identify problem areas and leadership potential. • Improved retention in high-turnover industry while stabilizing recruiting pipeline. Created peer-to-peer recruiting reward system and expanded community connections with schools, youth groups, and quality job fairs.
  • Boy Scouts Of America
    District Executive Cataloochee District
    Boy Scouts Of America Sep 2013 - Jul 2017
    Asheville, North Carolina Area
    Directed all facets of 7-county program with >46 units and 900 youth members. Managed 15 annual events, including budgeting, purchasing, and volunteer recruiting. Empowered 70 volunteers to deliver quality programs and leadership across local units effectively. SELECT ACHIEVEMENTS:• Pivoted district from not reaching financial goals to generating >$145K annually (10% above target). Held 4 fundraising activities, a dinner and 3 IC5 campaigns. Directed and mobilized 2 district committees focused on membership growth, fundraising, and service execution.• Increased retention by 2 units/year (avg.) by establishing new district-level position, unit chairman, charged with reinvigorating leadership and opportunities.• Remedied membership decrease, and shifted to exceeding district membership goals by 3% to 5% year-over-year. Worked with school system superintendents to invigorate relationships, increase on-site events, and enable peer-to-peer recruitment.• Achieved consistent on-budget operations while growing event attendance after era of fiscal overshooting.
  • Camp Ho Non Wah
    Program Director
    Camp Ho Non Wah Jun 2010 - Aug 2013
    Charleston, South Carolina Area
    Oversaw 70 staff members serving 350 seasonal campers. Designed and conducted all training activities, including instruction in lesson planning, team building, youth protection, and customer service. Envisioned and executed attractive programming to drive participant numbers and ensure excellent experiences.SELECT ACHIEVEMENTS:• Grew camp attendance and increased post-camp survey scores year-over-year. Built relationships with each staff member and volunteer to ensure right placement. Led bi-weekly meetings that united staff around single goal of providing positive camp experiences.• Reinvented stale and repetitive activities with high-adventure opportunities for returning participants. Increased camp attendance and ratings.• Drew returning unit retention by establishing off-season merit badge classes that maintained camper attention, involvement, and attachment to facility.

Kirby Thompson Skills

Public Speaking Fundraising Community Outreach Event Planning Nonprofits Customer Service Volunteer Management Passion For Helping Others Leadership Program Development Team Building Leadership Development Event Management Powerpoint Strategic Planning Microsoft Office Program Management Management Grant Writing Training Team Leadership

Kirby Thompson Education Details

Frequently Asked Questions about Kirby Thompson

What company does Kirby Thompson work for?

Kirby Thompson works for Integrated Finance & Accounting Solutions (Ifas)

What is Kirby Thompson's role at the current company?

Kirby Thompson's current role is CompTIA A+ | CompTIA Network+ | Microsoft Certified Azure Fundamentals.

What is Kirby Thompson's email address?

Kirby Thompson's email address is ki****@****ing.org

What is Kirby Thompson's direct phone number?

Kirby Thompson's direct phone number is +182855*****

What schools did Kirby Thompson attend?

Kirby Thompson attended Erskine College.

What skills is Kirby Thompson known for?

Kirby Thompson has skills like Public Speaking, Fundraising, Community Outreach, Event Planning, Nonprofits, Customer Service, Volunteer Management, Passion For Helping Others, Leadership, Program Development, Team Building, Leadership Development.

Who are Kirby Thompson's colleagues?

Kirby Thompson's colleagues are Jacquay Roberson, Preston Bush, Ii, Theresa Harris, Victoria Clark, Ralph E. Freeman, Jr, Sonya Willemse, Shajada Salim.

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