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Contact: kirby@cerenimbus.com• Track record of measurable success - reduced software defects by 80% and system downtime by 75% - increased customer satisfaction metrics by 25%• 17 years as CIO• 13 years’ experience building and leading multi-site and off-shore teams and delivering global products• 20 years building, leading and mentoring technology teams and departments up to 100 members and budgets over $10 million• Strong technology aptitude, including hands-on programming, and management of software development, QA, Help desk, Project Management, infrastructure, and web development• Strong customer facing skills, including marketing and commissioned sales experience - able to communicate easily with people ranging from technologists all the way up to the board room• MBA, with BS in Information ManagementContact me at kirby@kirbyglad.com
Cerenimbus
View- Website:
- cerenimbus.com
- Employees:
- 5
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Chief Technology OfficerCerenimbus Jan 2023 - PresentContract software developers. We provide a US quality service at offshore rates. You only pay for delivered software and never pay in advance. 100% satisfaction guarantee. We manage the entire project.
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Interim Chief Information OfficerKryterion, Inc. Jun 2021 - Jul 2023Phoenix, Arizona, UsMy contract is drawing to a close in December. I was brought in to turn around an ailing technology team, including, software development, QA, IT Operations, help desk, project management, customer service, DBA.In these 18 months I was able to reduce the defect-to-user-story ratio from 97% to 2%, doubled the software production with no budget increase. Increased system availability from 97.8% to 99.9%, reduced average turn around time for service tickets from 17 days to 6 days. -
Chief Information OfficerCerenimbus Inc. May 2014 - May 2021Software development services for mobile applications, websites, or desktop. We give local service at offshore prices! You get an American technical project manager who works directly with your US team, while an offshore team does the work. You get all the cost benefits of offshoring WITHOUT the headaches of time zone, language problems, and cultural differences.Our full-time, employee teams have experience in Java, C#, JavaScript, Angular, iOS, Android, HTML5, and several mobile development languages.cerenimbus.com
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Chief Information Officer ( Cio )Certiport Aug 2011 - Dec 2014American Fork, Ut, UsLed product innovation creating $1 million in increased profits per yearImproved customer satisfaction by 25%Increased error-free deployment from 40% to 95%Increased software development productivity by 30%Delivered 99.9% uptime and 35% decrease in response time for customer systemsImproved employee moraleLed offshore teams to record productivityVoted leader-of-the-year by company-wide managersDescription: Certiport a Pearson VUE company, American Fork, UT – Global IT certification company with 180 employees and $63 million in revenue. Certiport serves customers in 140 countries and 29 languages. Managed an international team of 100 and budget of $10.3 million. Responsible for all technology, including software development, data center, infrastructure, exam development, QA, technical operations, and PMO. -
Cio, Vice President Of TechnologyOnegreatfamilycom Aug 2010 - Jul 2011Springville, Utah, UsImplemented quality program and reduced software defectsIncreased completion percentage of sprints from 30% to 80%Improved productivity 36%Improved employee moralIdentified inflection points for company growth and created a plan to implement them.Description: OneGreatFamily, Springville, UT – Genealogy website with 20 employees. Managed team responsible for software development, web servers, and IT operations. Project management for delivery or products and significant company initiativesReported to CEO -
Chief Information Officer (Cio)Western Wats Sep 2007 - Jun 2009Reduced programming defects by 80%Improved customer satisfaction survey metrics by 25%Decreased system downtime of 450-server, 24 X 7, data center by 75% Reduced average delivery time of software projectsTurn around a team of 100Successfully managed offshore teams in India and Philippines to record productivityResponsible for all technology for 5,000 employee company with 3,500 call center seats in 9 states and 2 countries. This included a team of 65 software developers, 15 QA, and 20 system and network admins. As a Scrum Product Owner working closely with sales, marketing, and opperations to improve the customer experience. Improved customer satisfaction by 25% -
Chief Technology OfficerIworlds 2006 - 2007Architect of patented software process (applied for)Launched innovative new product within 6 months of fundingLead R&D of software development, integration with hardware, within budgetMade presentations to investors and VC boards, raising $750,000 of investment capitalDescription: iWorlds Simulations, Murray, UT – Technology start-up company in education and entertainment industry. Responsible for all aspects of company operation, including architecture, design, and implementing software and hardware, operations, and marketing. Reported to CEO.
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CioSignature Wealth Feb 2001 - Feb 2005
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Regional Director Software Development, AmericasModus Media International 1999 - 2001UsLead up to 60 developers + QA and Helpdesk in 5 offices across North American. Resonsible for ERP system used in USA, Mexico, Europe, and Asia. -
Chief Information Officer (Cio)Feature Films For Families Aug 1991 - Aug 1994Us
Kirby Glad Skills
Kirby Glad Education Details
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Brigham Young UniversityManagement Information Systems -
Brigham Young UniversityMarketing Emphasis
Frequently Asked Questions about Kirby Glad
What company does Kirby Glad work for?
Kirby Glad works for Cerenimbus
What is Kirby Glad's role at the current company?
Kirby Glad's current role is Custom Software Development Team.
What is Kirby Glad's email address?
Kirby Glad's email address is kg****@****ine.com
What is Kirby Glad's direct phone number?
Kirby Glad's direct phone number is +180184*****
What schools did Kirby Glad attend?
Kirby Glad attended Brigham Young University, Brigham Young University.
What are some of Kirby Glad's interests?
Kirby Glad has interest in Team Building, Life Long Learning, Reading.
What skills is Kirby Glad known for?
Kirby Glad has skills like Software Development, Management, Integration, Microsoft Sql Server, Scrum, Sql, Quality Assurance, Business Process, Process Improvement, Project Management, Agile Methodologies, Start Ups.
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