•Strategic Account Management - Develops and implements strategies that expand market and customer base. Sets and achieves sales targets through strategic planning and relationship building.•New Product Introduction - Champions end-to-end business from design phase to product launch, targets to increase sales through effective communication of product benefits to markets' needs. •Customer Advocate - ensures a balance between being the (VOC) Voice of the Customer and representing… Show more •Strategic Account Management - Develops and implements strategies that expand market and customer base. Sets and achieves sales targets through strategic planning and relationship building.•New Product Introduction - Champions end-to-end business from design phase to product launch, targets to increase sales through effective communication of product benefits to markets' needs. •Customer Advocate - ensures a balance between being the (VOC) Voice of the Customer and representing the company's interests. Sets and achieves Quality Targets and KPIs, ensures product excellence, resolves and exceeds customer satisfaction.•Pre and Post Sales - Oversees contract reviews, price discussions, capacity and lead time Information, PO processing, and customer service, enhancing operational efficiency and improving accounts receivable.•Internal Audit Champion - Leads internal audits to enhance compliance and operational efficiency, fostering a culture of continuous improvement. Show less

Engineering Aide 1st Class PN(Res)POIC, S-5, Civil Military Operations22nd Naval Group Reserve, Naval Force Reserve - National Capitol Region• Community Development Advocate - Empowering communities through sustainable development and collaboration with NGOs, private individuals and organizations, aligned with their brand direction.• Humanitarian Assistance - Leads coordination and program management of Socio-Civic and Socio-Economic Activities to promote stability and… Show more Engineering Aide 1st Class PN(Res)POIC, S-5, Civil Military Operations22nd Naval Group Reserve, Naval Force Reserve - National Capitol Region• Community Development Advocate - Empowering communities through sustainable development and collaboration with NGOs, private individuals and organizations, aligned with their brand direction.• Humanitarian Assistance - Leads coordination and program management of Socio-Civic and Socio-Economic Activities to promote stability and cooperation between the civilian and military forces.• Analytics - Monitors and evaluates programs' effectiveness, using data insights to adjust strategies and improve outcomes. Show less

• Techinical Program Management – Served as Factory’s Champ for Engineering and Qual Builds.• Ignited Revenues - Facilitated prototypes to be qualified and mass produced.

• Lean Six Sigma - Lead and participated on increasing delivery performance and production efficiency through cycle time and yield improvement.• Customer Advocate - Provided Operations and Management with visibility on critical customer needs to meet and improve them. • KPI Driven - Spearheaded Factory Support / Customer Focus Team to meet Metric Goals.

• Lean Principles - Participated in Cycle Time Improvement on streamlining activities to increase Customer Support faster.• Used SAP Net Weaver (v7.2) to resolve operational issues that arose from the end-to-end sales process such as order status, deliveries, invoicing, returns, and financial post sales programs.

• Improved Customer Service Rating from 92.6% to 97.8% and helped increased the Test Operation’s Utilization from 85.34% to 94.76% in 2009-10.• Authored Shipment Inquiry Assistance Manual (Sept 2010).

• Used Oracle Shop Floor Manager to lead, organize and plan production loading using customer's demand forecast.• Authored Int’l Subcon Direct Shipment Manual (Feb 2009).• Green Belt Six Sigma – Certified (in-house training – Dec 2008)