Head Of Customer Success
Current
Jan 2023 - Present
AeroLeads people directory · profile
Kiril Gurin Email & Phone Number
Head of Customer Success
at
Cyviz
1 work email found
@cyviz.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Head of Customer Success
Location
Vilnius, Vilniaus, Lithuania
Company size
Who is Kiril Gurin? Overview
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Quick answer
Kiril Gurin is listed as Head of Customer Success at Cyviz, a with 105 employees, based in Vilnius, Vilniaus, Lithuania. AeroLeads shows a work email signal at cyviz.com and a matched LinkedIn profile for Kiril Gurin.
Kiril Gurin previously worked as Customer Success Manager at Cyviz and Customer Success Manager at Mapal Group Uk. Kiril Gurin holds Ba (Hons) Hospitality Management, Hospitality Administration/Management, 2.1 from Edinburgh Napier University.
Company email context
Email format at Cyviz
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{first}.{last}@cyviz.com
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AeroLeads found 1 current-domain work email signal for Kiril Gurin. Compare company email patterns before reaching out.
Profile bio
About Kiril Gurin
As a driven and ambitious young business leader, I am passionate about empowering organizations to achieve their fullest potential. With a fresh perspective and a hunger for success, I bring a unique blend of innovative thinking and adaptability to the table. Leveraging my solid educational foundation and early professional experiences across many industries, I have swiftly risen through the ranks, taking on leadership role that has allowed me to showcase my strategic vision and ability to drive growth. I thrive in fast-paced environments, navigating challenges with confidence and resilience. With a passion for fostering collaborative teams and embracing emerging technologies, I am constantly seeking new opportunities to create value both for internal and external stakeholders. Let's connect and embark on a journey of growth and innovation together.
Listed skills include Hospitality Management, Food And Beverage, Hospitality, Hospitality Industry, and 29 others.
Current workplace
Kiril Gurin's current company
Company context helps verify the profile and gives searchers a useful next step.
Cyviz
7 roles
Kiril Gurin work experience
A career timeline built from the work history available for this profile.
Customer Success Manager
Focused on getting recurring revenue streams under control and building foundation for long-term sustainable growth. After demonstrating success in assigned responsibilities, I was able to put a case forward to expand the function to drive even more positive outcomes for both customer and the company. Some of the key responsibilities and accomplishments:- Grew recurring revenue 400% over a period of 14 months- Established processes and playbooks to improve operational efficiencies- Awarded "Whatever it Takes" award for outstanding leadership efforts- Designed and implemented Customer Success programme offering- Built foundation for expansion of Customer Success programme for Enterprise customers
Oct 2021 - Jan 2023
Customer Success Manager
Tasked with growth and maintenance of key accounts in hotel and leisure sector, I was able to not only protect my account portfolio from any significant churn as well as show positive, double digit growth with my key customers. Having a portfolio of 150 customers meant that I had to define strict priorities and challenge myself daily to not get bogged down in reactive account management. Having this mentality enabled me to proactively seek out opportunities with my strategic and high growth account which resulted in positive business growth.Additionally, I:- Managed a portfolio of >£1M ARR - Retained over 85% of customers during Covid lockdown- Averaged NPS of 70
Mar 2020 - Oct 2021
Account Developer
During my work as an Account Developer at Brigad, I gained valuable experience in various aspects of account development. My responsibilities included:- Establishing presence in new market- Developing new accounts and maintaining existing ones.- Managing all aspects of regional operations- Negotiating contracts with customers.- Working closely with other departments to ensure customer satisfaction.- Assisting in the creation of marketing campaigns.
Oct 2019 - Mar 2020
Associate Market Manager (Join Expedia Team)
Responsible for the growth of Expedia's market share across Northern Scotland. My role involved planning marketing campaigns, analyzing market data, developing partnerships with other organisations, and building relationships with lodging partners. During my time at Expedia Group, I was able to:- Onboard over 100 new lodging partners- Achieved 90% conversion rate in face-to-face meetings- Built awareness of company's offerings in assigned territory
Oct 2018 - Oct 2019
Market Associate (Join Expedia Team)
Expedia Group
Oct 2017 - Oct 2018
Market Associate Intern
Expedia Group
Jul 2017 - Sep 2017
Team & coworkers
Colleagues at Cyviz
Other employees you can reach at cyviz.com. View company contacts for 105 employees →
ML
Meylin Loo
Colleague at CyvizOslo, Norway
View →
RL
Rafael Lontoc
Colleague at CyvizDubai, United Arab Emirates
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JM
Jason Murphy
Colleague at CyvizWesley Chapel, Florida, United States
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GV
Grete Vistnes
Colleague at CyvizNorway
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TT
Trevor Town Mcips Chartered, Fcmi Cmgr
Colleague at CyvizSwanley, England, United Kingdom
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MS
Moayad Saidan
Colleague at CyvizUnited Arab Emirates
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DT
David Tan
Colleague at CyvizSingapore
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JV
John Van Laerhoven
Colleague at CyvizTilburg, North Brabant, Netherlands
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EG
Everardo Gomez
Colleague at CyvizHouston, Texas, United States
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KK
Khaled Khamies
Colleague at CyvizDubai, United Arab Emirates
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Meylin Loo
Colleague at CyvizOslo, Norway
View →
RL
Rafael Lontoc
Colleague at CyvizDubai, United Arab Emirates
View →
JM
Jason Murphy
Colleague at CyvizWesley Chapel, Florida, United States
View →
GV
Grete Vistnes
Colleague at CyvizNorway
View →
TT
Trevor Town Mcips Chartered, Fcmi Cmgr
Colleague at CyvizSwanley, England, United Kingdom
View →
MS
Moayad Saidan
Colleague at CyvizUnited Arab Emirates
View →
DT
David Tan
Colleague at CyvizSingapore
View →
JV
John Van Laerhoven
Colleague at CyvizTilburg, North Brabant, Netherlands
View →
EG
Everardo Gomez
Colleague at CyvizHouston, Texas, United States
View →
KK
Khaled Khamies
Colleague at CyvizDubai, United Arab Emirates
View →
2 education records
Kiril Gurin education
Ba (Hons) Hospitality Management, Hospitality Administration/Management, 2.1
Edinburgh Napier University
Hnd, Hospitality Administration/Management, A, A
Edinburgh College
FAQ
Frequently asked questions about Kiril Gurin
Quick answers generated from the profile data available on this page.
What company does Kiril Gurin work for?
Kiril Gurin works for Cyviz.
What is Kiril Gurin's role at Cyviz?
Kiril Gurin is listed as Head of Customer Success at Cyviz.
What is Kiril Gurin's email address?
AeroLeads has found 1 work email signal at @cyviz.com for Kiril Gurin at Cyviz.
Where is Kiril Gurin based?
Kiril Gurin is based in Vilnius, Vilniaus, Lithuania while working with Cyviz.
What companies has Kiril Gurin worked for?
Kiril Gurin has worked for Cyviz, Mapal Group Uk, Brigad ⚡️, and Expedia Group.
Who are Kiril Gurin's colleagues at Cyviz?
Kiril Gurin's colleagues at Cyviz include Meylin Loo, Rafael Lontoc, Jason Murphy, Grete Vistnes, and Trevor Town Mcips Chartered, Fcmi Cmgr.
How can I contact Kiril Gurin?
You can use AeroLeads to view verified contact signals for Kiril Gurin at Cyviz, including work email, phone, and LinkedIn data when available.
What schools did Kiril Gurin attend?
Kiril Gurin holds Ba (Hons) Hospitality Management, Hospitality Administration/Management, 2.1 from Edinburgh Napier University.
What skills is Kiril Gurin known for?
Kiril Gurin is listed with skills including Hospitality Management, Food And Beverage, Hospitality, Hospitality Industry, Customer Service, Wine And Spirits Industry, Hotels, and Whisky.
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