Kiril S. Email & Phone Number

Amsterdam, North Holland, Netherlands

Harlem Next creates online content service platforms for our B2B clients, globally used by millions of unique visitors every day. Harlem Next is active in more than 30 different countries across the world. Some of my responsibilities include:- Fraud alert investigations from acquirers and PSPs.- Analysis and mitigation of fraudulent online payment attempts.- Various internal optimization of processes and customer journeys.- Managing a portfolio of mid-range countries and monitoring of their associated KPIs.

Fliprise specializes in eCommerce consulting, with a focus on enhancing Amazon marketing, design, and product listings. Their specialty lies in optimizing Product Listings, EBC (A+), and Storefronts to empower brands on the Amazon marketplace. Included in my role were:- Facilitated cross-functional communication for effective collaboration.- Built and exceeded client expectations through innovative solutions.- Established strong relationships with US stakeholders, identifying upsell opportunities.- Ensured invoice consistency and maintained KPI standards.- Onboarded new businesses with tailored design frameworks.

- Managed dual roles, promoting continuous learning and meeting performance goals.- Led effective team management, ensuring branding consistency and cohesive dynamics between internal teams and global clients.- Elevated design team through strategic coaching for sustainable growth.- Collaborated on impactful email marketing and lead generation campaigns with data-driven decisions.

Total Media is a design agency that specializes in Visual Design, Video & Media production mostly for the Balkan and DACH markets. Some responsibilities included but were not limited to:- Facilitated communication between global stakeholders and the German Senior Key Account Manager.- Prepared presentations and performance documentation for DACH stakeholders on request.- Managed design requests from stakeholders and clients to the design team.- Created compelling packaging and copywriting deliverables for diverse sectors including FMCGs, tourism, and appliances.

Sugarbricks is an award-winning design studio on elance.com (now upwork.com). It specializes in 3D art, graphic and web design, illustrations and iPhone/iPad and android apps. Some responsibilities included:- Coordinated tasks among cross-functional teams and global stakeholders.- Oversaw team performance, onboarding new designers and interns.- Conducted weekly meetings to audit deliverables and provide feedback.- Designed visual assets and libraries for mobile games, app UI, and websites.

Other than General IT Support, I was also a project leader for "rebranding" of a relatively new government agency, which included the design of a new logo, promotional materials, new website, and data visualization of various reports. I was also an IT consultant for various IPA projects.

Bachelor Of Science (Bs), Computer And Information Sciences, General

Education record