I am a passionate head of catering service with more than 15 years of experience in restaurants starting as a waiter and growing up to the manager and head of a catering service. I am successfully leading customer service and satisfaction management. Have very good skills of communication, and fluent in English and Spanish, my native language is Russian. I have an amount of knowledge of how to provide excellent customer service and teach employees how to reach it. My philosophy is «meet every customer as a very dear guest in your house and do your best to exceed his expectations». Work is an important part of my life because I enjoy doing things that bring satisfaction to my customers, solving different issues and finding the best solvation, looking for new opportunities, and turning them into reality. This way of thinking helped me to reach my goals in more than 10 projects.Today I am looking for a Company where I can apply my professional skills and help Business be more successful by making employees maximum productive and satisfied with their work at the same time as customers will turn into regular guests who know that every visit will bring pleasure and exceed expectations with a high-class level.