Kirk Bray Email & Phone Number

Montreal, Quebec, Canada

Montreal, Quebec, Canada

Montreal, Quebec, Canada

Montreal, Quebec, Canada

· Develop and oversee the preparation of concurrent activities for launch, following determined processes;· Uphold accurate and regular tracking of project milestones using an online asset management system and project management software;· Promote good working relationships with internal and external stakeholders. Drive project delivery by fielding any questions, troubleshooting with teams, as well as offering answers and solutions to meet with monthly, quarterly, and annual… Show more · Develop and oversee the preparation of concurrent activities for launch, following determined processes;· Uphold accurate and regular tracking of project milestones using an online asset management system and project management software;· Promote good working relationships with internal and external stakeholders. Drive project delivery by fielding any questions, troubleshooting with teams, as well as offering answers and solutions to meet with monthly, quarterly, and annual revenue goals;· Conduct external stakeholder meetings to initiate activity development;· Work closely with Faculty Recruiter to keep faculty recruitment on track, offering support and solutions where necessary;· Keep internal and external stakeholders regularly updated on project status;· Work with the publicity and analytics team to ensure that the final target audiences for you activities are confirmed in time for launch and that any gaps are addressed;· Work with presentation design team and publicity and analytics team to generate outcomes for your activities in a timely fashion;· Coordination and execution of supporting activity components for pharmaceutical supporter;· Facilitate the programming and approval of any assessments;· Navigate logistics including budget management for video recordings and live events as well on onsite planning; Show less

Montreal, Quebec, Canada

- Develop product strategy vision and roadmaps, and developing short, medium and long-term features to achieve the vision- Creating a great user experience on several high-traffic web properties, one of which receives over 100 million visitors per day- Planning marketing initiatives to increase brand awareness and grow our market shareProactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial and technical goals- Identify… Show more - Develop product strategy vision and roadmaps, and developing short, medium and long-term features to achieve the vision- Creating a great user experience on several high-traffic web properties, one of which receives over 100 million visitors per day- Planning marketing initiatives to increase brand awareness and grow our market shareProactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial and technical goals- Identify product ecomm trends based in sales channels Show less

Montreal, Canada Area

- Increased departmental profits by over 15% by developing new products. - Increased profit by over 10% by analyzing and updating existing product portfolio for profitability, while ensuring the continuation and enhancements of services.- Improved departmental profits by a minimum of 10% by streamlining the sales process, vetting out requirements and ensuring that all sales are meeting a minimum EBITA before accepting a new project.- Slashed payroll/benefits administration costs 30%… Show more - Increased departmental profits by over 15% by developing new products. - Increased profit by over 10% by analyzing and updating existing product portfolio for profitability, while ensuring the continuation and enhancements of services.- Improved departmental profits by a minimum of 10% by streamlining the sales process, vetting out requirements and ensuring that all sales are meeting a minimum EBITA before accepting a new project.- Slashed payroll/benefits administration costs 30% by negotiating pricing and fees with external vendors.- Decreased scope creep on over 50% of projects by managing the production schedule and coaching and training the team on new products and process.- Managed the Web Development team, ensuring that the solutions we deliver are of highest quality o Working closely with the team to innovate and push the envelope with new and exciting interactions and experiences Show less

Montreal, Canada Area

With over 7 years experience in digital media, quality assurance, customer service and project management, combined with a passion to learn and a strong drive to succeed, I have been able to successfully deliver on complex digital, social and mobile projects. Being proactive, detail-oriented and solution driven with the ability to multi-task are just some of the key skills that customers admire. Working closely with our Monster clients, I manage timelines, budget, and analytical reporting to… Show more With over 7 years experience in digital media, quality assurance, customer service and project management, combined with a passion to learn and a strong drive to succeed, I have been able to successfully deliver on complex digital, social and mobile projects. Being proactive, detail-oriented and solution driven with the ability to multi-task are just some of the key skills that customers admire. Working closely with our Monster clients, I manage timelines, budget, and analytical reporting to keep customers abreast of their projects. I bring a high-level of service, a keen eye for detail and strong communication skills. In addition, my extensive knowledge on Monster products and processes gained over the last 5+ years, have allowed me to become a trusted advisor to Monster’s key clients.As Senior Project Manager I not only manage new projects of my own, but I am in charge of assigning new projects to a PM, tracking the progress and acting as a point of support.Additionally, I work closely with our sales representatives to scope out new clients and projects, ensuring that we hit our team’s budgetary goals per quarter. Assisting in the sales process has allowed me to ensure that our clients not only get the best solution that we can offer for their needs, but allows me to budget out the entire project and document the scope of work before the sale is finalized.Also, I analyse not only our client projects but also our internal process and procedures. I work with our available programs while researching new ones that would assist in streamlining our process, to develop a clear and concise process for all new projects. By analysing our current state, I am able to document not only our strengths, but highlight some areas where we can improve. Using this information, I create new procedures and trainings to ensure that the entire team works together as one cohesive group, aiming towards better customer satisfaction, time management and project completion. Show less

Montreal, Canada Area

As a Project Manager at Monster I not only manage many different types of projects such as Virtual Environments, microsites, career sites and social media designs but i also assist in managing media campaigns on Monster while acting as Subject Matter Expert on company products and procedures. As project manager, I work directly with our clients, ensuring they receive top quality service and assistance through every aspect of the project we are working on. I work as the intermediary… Show more As a Project Manager at Monster I not only manage many different types of projects such as Virtual Environments, microsites, career sites and social media designs but i also assist in managing media campaigns on Monster while acting as Subject Matter Expert on company products and procedures. As project manager, I work directly with our clients, ensuring they receive top quality service and assistance through every aspect of the project we are working on. I work as the intermediary between any vendor we may bring on board and our internal team as well as the client, ensuring that all parties understand the overall project scope, budget and other possible restraints. Working with Microsoft Project, Sharepoint, Assembla and other key systems, I keep track of all moving pieces while ensuring that we keep to the main timeline and overall budget.In addition to my regular responsibilities as Project Manager, using my Photoshop knowledge, I am able to work with our development team to not only hasten any edits or maintenance request we receive from our clients but save money by doing the work internally rather than possibly having to outsource the request.As we offer many types of solutions, dealing often with recruitment, I have been able to not only get a lot of crucial experience in managing multiple projects at once, of different sizes and priorities, but I have also been able to learn a lot in regards to recruitment best practices, social media best practices as well as getting a better knowledge of the web design and development world. Show less

Montreal, Canada Area

Maintaining a professional relationship with current and future clients by phone and by e-mail.Following up with clients on a regular basis to ensure they feel appreciated as a client.Answering all internal and external client questions regarding accounts and processing all transactions that are required.Acting as tech support for clients and troubleshoot when they are having issues with the site.

Montreal

Monitoring the call centre representatives and correspondence representatives to ensure correct and complete information is provided in a timely manner.Keeping daily reports on personal progress as well as the progress of the team and ensuring that the team as a whole meets the monthly objectives.Analysing all relevant information about each representative before giving my recommendation for who should be promoted.Managing new hires from after training to before being left alone… Show more Monitoring the call centre representatives and correspondence representatives to ensure correct and complete information is provided in a timely manner.Keeping daily reports on personal progress as well as the progress of the team and ensuring that the team as a whole meets the monthly objectives.Analysing all relevant information about each representative before giving my recommendation for who should be promoted.Managing new hires from after training to before being left alone answering phone calls while analysing their performance and giving my recommendation for either more training, that they are ready to go be left alone or if we would have to let them go.Training new hires who entered into the same position as me while monitoring their work to see the improvement and accuracy.Attending weekly meetings with the programmers of new programs we purchased to act as the Subject Matter Expert while reporting any bugs or issues we were experiencing and ensureing that they get resolved in a timely manner.Working as a helpline for representatives on the floor, ensuring that I can answer any question they may have about any policy or procedure. Show less

Montreal, Canada Area

Answering shareholder's inquiries in a timely manner while maintaining a high quality of perfessionalism.

Ensuring that all customers are checked in before midnight and preparing all documentation for the new day. Auditing the videotron movies while ensuring that clients were charged accurately.

Comprehensive Project Management, A

Certificate, Photoshop, 95%

Taking intensive courses in Photoshop to not only learn the tool and all its capabilities, but to learn quicker ways to do the same effect.

Dec, Languages

Studied languages, Spanish and German.

Dep, Secretarial Studies

Attended an intensive course dedicated to Reception and Accounting.

High School Diploma