Kirk Jackson Email & Phone Number

Mississauga, Ontario, Canada

Mississauga, Ontario, Canada

Mississauga, On

- Oversee daily reports and cross match targets to ensure monthly and long term financial success.- Maintain a positive and professional relationship with clients by ensuring customer service standards as outlined by the company are met or exceeded.- Analyze product sales and maintain appropriate inventory levels by forecasting past and current trends. - Balance the inventory weekly by taking stock and accounting for losses with explanations and action plans.- Respond to and… Show more - Oversee daily reports and cross match targets to ensure monthly and long term financial success.- Maintain a positive and professional relationship with clients by ensuring customer service standards as outlined by the company are met or exceeded.- Analyze product sales and maintain appropriate inventory levels by forecasting past and current trends. - Balance the inventory weekly by taking stock and accounting for losses with explanations and action plans.- Respond to and resolve disputes/ concerns with customers by making contact and determining the cause for concern and the next steps.- Manage completion of the Health & Safety program each month.- Work within the guidelines of the employee union agreement to ensure fair and lawful business practice.- Create employee work schedules and manage all aspects of payroll submissions.- Complete appraisals and facilitate discipline if required.- Ensure the company directed merchandising plans are executed and maintained. Show less

- Manage the daily store operations including but not limited to opening and closing the location.- Provide exemplary customer service including ‘on demand' arbitration when necessary.- Create and facilitate daily sales meetings based on budgets, company and location operations goals.- Supervise sales floor to ensure customer contact for the purpose of driving revenue and decreasing customer disappointment.- Lead, monitor and motivate employee performance through training and… Show more - Manage the daily store operations including but not limited to opening and closing the location.- Provide exemplary customer service including ‘on demand' arbitration when necessary.- Create and facilitate daily sales meetings based on budgets, company and location operations goals.- Supervise sales floor to ensure customer contact for the purpose of driving revenue and decreasing customer disappointment.- Lead, monitor and motivate employee performance through training and development for department supervisors and subordinates.- Train and test staff on company issued training modules and job performance standards.- Responsible for ensuring that all health and safety policies and procedures are adhered to bothcompany and legislated standards.- Maintain the company values, human resource policies, procedures and practices within the store.- Review and approve store payroll for upcoming pay cycle.- Facilitate recruitment, new hire selections and employee orientation.- Directly responsible for inventory management, store merchandising and loss prevention.- Manage inventory by investigating variances on shipped and received goods using the NVR.- Regulate shipping/receiving transfers and truck processes.- Maintain the store in a “grand opening condition”. Visual standards are functional and beneficial to customers.- Perform quarterly inventory count involving all items in the store.- Manage all store merchandising changes including overseeing third party vendors and projects.- Coordinate all aspects of building maintenance including budgeting and ordering of supplies and store fixtures.- Count end of day deposit and validate all corresponding paperwork is accurate. Show less

Mississauga, On

- Responsible for candidate recruitment using various industry and personal avenues.- Adhere to the services and the service delivery processes, as per company, Operations Procedures and Quality Plans.- Interview, evaluate, complete reference checks and refer qualified candidates for consideration for permanent hire by clients.- Orient applicants regarding their qualifications, required duties and responsibilities, general working environment, company culture, promotion potential… Show more - Responsible for candidate recruitment using various industry and personal avenues.- Adhere to the services and the service delivery processes, as per company, Operations Procedures and Quality Plans.- Interview, evaluate, complete reference checks and refer qualified candidates for consideration for permanent hire by clients.- Orient applicants regarding their qualifications, required duties and responsibilities, general working environment, company culture, promotion potential and benefits offered for each position referred.- Negotiate details of placement with both clients and applicant to ensure mutual understanding before acceptance by both parties. - Increase sales within existing client base through proactive activities including client visits/facility tours, telemarketing and resume skill alerts. - Secure new accounts through networking and cold calling as well as assisting sales personnel with required follow up activity (introduction calls, etc.). Show less

Toronto, On

- Liaised with a global automotive client. This included scheduling regular meetings, producing and distributing status reports, communicating caller issues and trends and supporting marketing events through inbound and outbound calling efforts.- Actively managed Customer Relationship Representatives’ (CRR) hours and schedules for a team of up to six employees, keeping the program’s salaries and expenses with the targeted budget.- Facilitated training and organized quality monitoring… Show more - Liaised with a global automotive client. This included scheduling regular meetings, producing and distributing status reports, communicating caller issues and trends and supporting marketing events through inbound and outbound calling efforts.- Actively managed Customer Relationship Representatives’ (CRR) hours and schedules for a team of up to six employees, keeping the program’s salaries and expenses with the targeted budget.- Facilitated training and organized quality monitoring sessions and performance management of CRRs.- Maintained CRR files consisting of Incident, Performance and Praise reports and conferred with CRRs on an annual basis to deliver and discuss performance reviews and objectives.- Participated in multi-stage interviewing processes, which included pre-screening resumes, and performing telephone and in-person interviews and skills testing. Show less