Strategy | Operations | Planning | Implementation - Creating Value and Operational ExcellencePhysician executive recognized for work in medical management, risk management, clinical operations, and systems theory. Expert and noted speaker on patient flow/safety/satisfaction, operational and process design/improvement and health care quality standards. Leading authority on emergency department, hospital, and healthcare system operations and efficiencies.Dr. Jensen is a national thought leader and recognized subject matter expert in patient safety and satisfaction, risk management, integrated clinical care, practice management, standardization, emergency department operations and flow and hospital-wide flow. He is known for his ability as a leader in driving performance improvement, building strong teams, and navigating organizations through complex change managementDr. Jensen is currently the President and CEO of Healthcare Management Strategies, LLC, NC. He previously led Innovation initiatives as Chief Innovation Officer with Envision Physician Services, fostering a culture of innovation and advancing key strategic and operational best practices across EVHC's service lines and divisions.In addition, he was previously Chief Medical Officer for BestPractices, Inc., a Medical Director for The Studer Group, and served on the expert panel and site examination team for Urgent Matters, a Robert Wood Johnson Foundation initiative focused on reducing ED crowding. He is a featured speaker for the American College of Emergency Physicians (ACEP), having received their "Outstanding Speaker of the Year" award in 2010-11.As an author and editor, Dr. Jensen has contributed to numerous articles and books including McGraw-Hill’s "Emergency Department Management" (2020 & 2014)."The Patient Flow Advantage" (2015), "The Hospital Executive’s Guide to Emergency Department Management” (2014), “Hardwiring Flow: Systems and Processes for Seamless Patient Care” (2009), and “Leadership for Smooth Patient Flow,” which was the winner of the 2008 Hamilton Award. The James A. Hamilton Award is given annually to author(s) of management or healthcare book judged outstanding by ACHE's Book of the Year CommitteeDr. Jensen earned a BS from the University of Illinois (Champaign), an MD from the University of Illinois (Chicago), and an MBA from the University of Tennessee (Knoxville). He completed a residency in Emergency Medicine at the University of Chicago.