Kirk Mckim Email and Phone Number

Property management and Vacation rentals.

I have worked events all over the world mainly parades as an on sight technician and staff foreman. I connect with the clients help them work through any questions or concerns. I am responsible for inflation of the parade size balloons before managing volunteers to guide the balloons through the parade. At the end of the route we deflate and pack the balloons to the shipped to the next event. I have worked events with one balloon or others with as many as forty.

On site foreman, jewelry store art show booth set up and breakdown.On site foreman, jewelry store installs.

- Respond to a variety of guest requests to ensure complete guest satisfaction.- Resolve guest complaints and concerns in a professional manner to maintain customer loyalty and brand integrity. - Instruct multiple department personnel to carry out guest requests and service recovery as needed to provide five star service.- Train new front office staff and existing team members on departmental processes and procedures to maintain consistent service level .- Manage all hotel… Show more - Respond to a variety of guest requests to ensure complete guest satisfaction.- Resolve guest complaints and concerns in a professional manner to maintain customer loyalty and brand integrity. - Instruct multiple department personnel to carry out guest requests and service recovery as needed to provide five star service.- Train new front office staff and existing team members on departmental processes and procedures to maintain consistent service level .- Manage all hotel operations as point of contact for any emergencies to ensure hotel regulations and policies are carried out after business hours.- Run managerial reports to ensure department is in compliance with hotel standards.- Manage and organize department’s office supply inventory to ensure department is running optimally.- Run daily credit checks to ensure hotel is maintaining a balanced account for each guest.- Monitor trends in reservations and customer concerns to track and strategize for hotel operations. - Evaluate front office staff’s performance to maintain quality.- Process payroll for front office staff to ensure employees are paid in a timely manner.- Oversee staff levels and scheduled to hotel is appropriately staffed during peak and non-peak times. Show less

- Establish customer satisfaction by resolving customer complaints that are escalated from front line employees.- Assist managers in creating an environment where staff is empowered to improve the guest’s experience.- Respond to a variety of guest requests to ensure complete guest satisfaction.- Resolve guest complaints and concerns in a professional manner to maintain customer loyalty and brand integrity.- Instruct multiple department personnel to carry out guest requests and… Show more - Establish customer satisfaction by resolving customer complaints that are escalated from front line employees.- Assist managers in creating an environment where staff is empowered to improve the guest’s experience.- Respond to a variety of guest requests to ensure complete guest satisfaction.- Resolve guest complaints and concerns in a professional manner to maintain customer loyalty and brand integrity.- Instruct multiple department personnel to carry out guest requests and service recovery as needed to provide five star service.- Train new front office staff and existing team members on departmental processes and procedures to maintain consistent service level.- Run managerial reports to ensure department is in compliance with hotel standards.- Manage and organize department’s office supply inventory to ensure department is running optimally. - Run daily credit checks to ensure hotel is maintaining a balanced account for each guest. -Promoted to Assistant Front Office Manager after 8 months. Show less

- Processed arrivals and departures to ensure rooms were occupied and turned over on time. - Handled customer requests in a timely manner with accuracy and efficiency to promote customer loyalty.- Handled cash and maintained account records to ensure hotel’s accounting ledgers were accurate.- Monitored Front Office Operations to ensure Forbes Five Star standards were met,- Assisted in training all incoming Front Desk agents to maintain consistency in service,- Nominated for… Show more - Processed arrivals and departures to ensure rooms were occupied and turned over on time. - Handled customer requests in a timely manner with accuracy and efficiency to promote customer loyalty.- Handled cash and maintained account records to ensure hotel’s accounting ledgers were accurate.- Monitored Front Office Operations to ensure Forbes Five Star standards were met,- Assisted in training all incoming Front Desk agents to maintain consistency in service,- Nominated for Employee of the Month. Show less

- Managed shop to design and fabricate tools for the trade.- Assisted in training teams to run equipment that stabilized shorelines.- Surveyed underwater job locations to ensure shoreline stabilization.- Assessed and repaired products and property under warrant to maintain customer satisfaction. - Trained foreman in the field and in the shop on company policies and procedures to ensure consistency throughout the company.- Managed purchasing and inventory for the company to… Show more - Managed shop to design and fabricate tools for the trade.- Assisted in training teams to run equipment that stabilized shorelines.- Surveyed underwater job locations to ensure shoreline stabilization.- Assessed and repaired products and property under warrant to maintain customer satisfaction. - Trained foreman in the field and in the shop on company policies and procedures to ensure consistency throughout the company.- Managed purchasing and inventory for the company to maintain company’s supply chain management.- Evaluated and created processes to enhance shop efficiency and organization. Show less

- Maintained day to day operations.- Managed executive’s calendars including business and personal travel.- Maintained fleet of vehicles for personal and company use to ensure maximum productivity. - Oversaw and scheduled basic service for two aircraft to maintain optimal performance.- Hosted private and corporate groups at properties.- Coordinated logistics for company’s inventory to maintain proper organization and efficiency. - Performed renovation analysis, planning… Show more - Maintained day to day operations.- Managed executive’s calendars including business and personal travel.- Maintained fleet of vehicles for personal and company use to ensure maximum productivity. - Oversaw and scheduled basic service for two aircraft to maintain optimal performance.- Hosted private and corporate groups at properties.- Coordinated logistics for company’s inventory to maintain proper organization and efficiency. - Performed renovation analysis, planning and implementation to enhance the properties.- Managed purchasing and expenses for executive staff to ensure operations ran smoothly and vendors were paid in a timely manner.- Monitored spending for gifts/collateral/office supplies to ensure department is operating within budget. Show less