- Provided project management support for network operations projects as assigned.- Established and implements project management processes and methodologies for the Engineering community to ensure projects are delivered on time, within budget, adheres to high quality standards and meets customer expectations.- Assembled project plans and teamwork assignments, directed and monitored work efforts on a daily basis, identified resource needs, performed quality reviews; and escalated functional, quality, timeline issues appropriately.- Tracked key project milestones and adjusts project plans and/or resources.- Led nation-wide network “High Split” equipment upgrade involving various internal organizations as well as outside equipment vendors, procuring next generation equipment technology and facilitating shipment and installation of roughly 1.2K devices across hundreds of Inside Plant (ISP) hubs.- Drove efforts that were part of Government Rural Digital Opportunity Fund (RDOF) and company Distributed Access Architecture (DAA) footprint expansion to deploy next generation CIN switches, exceeding company single-year goal of over 1M new customers added to company’s customer database with purchase and deployment of over $1M in new technology.- Coordinated communication with all areas of the enterprise that impacts the scope, budget, risk and resources of the work effort being managed.- Managed one or more cross-functional projects of high complexity.- Recognized by peers in various business units in formal employee recognition programs for leadership and contribution to increasing access to over 1M new residential and business customers.- Created/Modified/Managed processes associated with given projects

• Primary liaison between the company’s internal, field, and engineering teams and the end customer for install of global broadband services. Heavy levels of internal and customer facing communication to drive on-time and correct delivery of various customer circuits.• Coordinated with on-net and Type 2 service providers, including 3rd-party cross-connects, delivering global DIA / IP, Ethernet, WAN, Wavelength, Fiber, and SONET circuits to customer specifications, allowing company to realize millions in new customer revenue, which included 20-25 mid to large Enterprise customers and up to 100 or more deliveries in progress at a time.

• Project Managed and provisioned ~5K complex customer, local, national, peer and global data circuits, generating millions of dollars of combined revenue and / or savings through individual circuit implementation through yearly nationwide infrastructure upgrades with 3rd-party providers.• Defined and tracked project milestones while maintaining and reporting delivery plan for new, changing, and disconnecting numerous POTS lines to 100G circuits. Company SME on the growth of network and evolution of technology through the dynamic progression of the company. • Meticulously managed scope and requirements to ensure deliverables were met on time, on budget, and to rigorous network standards.• Communicated regularly with internal team, 20-30 vendors, as well as customers to achieve the desired goals and objectives. Led numerous calls, meetings, and direct interactions to ensure all parties involved were well informed. Thousands of company and customer requirements met on-time and on-budget.

• Performed numerous duties and responsibilities associated with circuit planning of the Global IP Network. • Created and participated in RFP’s, financial reports for pricing and provisioning processes, meeting numerous company requirements • Partnered with internal team members to generate circuit requirements then pursued favorable pricing from national and international carriers. Gained rapport and trust from internal partners to meet the needs of the network. • Considered company priorities regarding carrier requirements and made supplier recommendations based on pricing, diversity, and circuit design. Using 20-30 vendors, consistently able to deliver the best international network at the best cost for the company.

• Key player in budget planning, forecasting and tracking of over $5million budget for 14 companies. • Facilitated payments and receivables of over $14million annually in leased and subleased nation-wide office space. • Collaborated in corporate projects & initiatives to reduce overall company spending and resolution of day-to-day concerns involved in various facility related issues.

• Subject Matter Expert on Local Network Operations• Pivotal figure in improving company-wide processes. • Authored Operations processes as well as key role in training development and deployment. • Joint Operations & Supply Chain inventory tracking project resulting in approximately $10million (300% ROI)

• Solely responsible for all aspects of daily operations for one of the company’s highest revenue grossing Central Offices (Data Center)• Managed building/network issues and supervised 15-20 union technicians.• Responsible for $90million worth of network equipment within 12 Central Offices. Key figure in numerous projects include: $5,000,000 building construction and $7,000,000 Lucent switch addition.

• Responsible for readiness of ship’s weapons systems, Law Enforcement, and all weapons issues.• Managed Weapons Division, multi-million dollar Naval Ordinance & Readiness budget and Fire Control Systems. • Held multiple collateral duties. • Assistant Operations Officer• Directed 5 divisions and managed budget expenses, as well as all department training.