Kirk Stevens Email & Phone Number

Coppell, Texas, United States

Remote

• Contracted to Robinhood
• Actively collaborated with internal teams utilizing vendor services to identify pain points and a plan of action to monitor and remediate those pain points.
• Engaged internal stakeholders to develop a template for business reviews that addressed operational challenges specific to their line of business.
• Worked with critical vendors to assess business continuity and disaster recovery risk.
• Identified existing vendor Service Level Agreements and documented them in a centralized repository.

Lewisville, Texas, United States

• Established long-term vendor relationships that developed into trusting and collaborative partnerships focused on driving performance beyond expectations.
• Monitored performance against benchmarks and facilitated monthly joint business reviews to discuss the results, potential roadblocks, and plans for continuous improvement.
• Implemented and managed risk mitigation processes with enhanced compliance monitoring.
• Managed projects that improve business line efficiency in performance, compliance, risk identification, and risk management.
• Managed external vendors resulting in approximately $30M in annual recovery revenue.
• Onboarding and contract language negotiation, specifically around SLAs, and holding vendors accountable for contract compliance.

Houston, Texas Area

• Partnered with field and office personnel to identify current-state operational challenges, recommend cost effective solutions, and implement the solutions with the least environmental impact possible.
• Tested and monitored drilling fluid property indicators, proactively identifying and correcting areas that could negatively impact performance through drilling fluid chemical treatments and equipment adjustments.
• Assessed current drilling operations and recommended solutions we could provide to improve drilling by up to 60 ft/hr.
• Ensured proper quantities of treatment chemicals and drilling fluid inventory throughout the drilling process.
• Provided continuous reporting and updates to well site owners to ensure service expectations were exceeded.