- Oversaw successful business development strategies greatly increasing revenues 3 years- Supported executive team in creating company strategy and goals resulting in increased store acquisitions, averaging 100+ per year- Held P&L responsibilities for all field operations Nationally, increasing EBITDA YOY- Created short and long term operational and financial plans to achieve corporate growth targets - Cut labour nationally through efficiency coaching and maximizing operational support- Developed and attained budgets for all 350+ stores across Canada on a yearly basis- Executed policies and mandates to achieve organizational goals and objectives

- Created and executed organizational performance metrics to drive fact based actions- Exceeded corporate financial objectives related to profitability and budget adherence, applying stringent cost controls- Predicted emerging operational needs and developed innovative solutions to meet- Developed and implemented guidelines for employee evaluations, recruitment and promotion- Led strategic initiatives to improve scalability, agility and efficiency- Drove staff understanding and behaviour of the dynamics of clinic revenue margins to improve profitability

- Led strategic programs to improve performance, productivity and engagement- Created operational action plans to drive profitability, client satisfaction and market growth- Led the country in sales and EBITDA growth across all clinics and field operations- Mentored developing and underperforming operational directors in other regions to achieve similar results- Worked with the HR department to recruit candidates, improving company operations- Developed and empowered individuals to higher positions throughout the company- Created individual action plans based off the individual needs of each clinic

- Recruited and hired management level and below staff, while reducing turnover- Brought in to update policies and procedures and fix service, production, and efficiency deficits - Increased sales and lowered costs even while dealing with a major renovation- Analyzed and managed all operations, developed strategies raising sales and service levels across the board- Continually developed people raising their level of expertise in multiple areas- Developed new training techniques to create quicker and more productive training in all operations

- Transferred from sister company Montana’s, to perform a turn around - Led culture change and increased profits over 12 months - Developed and implemented policies, systems and procedures to create sustainable operation - Analyzed and managed all operating finances, developing strategies and implementing cost efficient procedures to lower costs while increasing productivity- Recruited and trained over 40 management and new staff, and greatly reduced turnover- Developed new training techniques and systems to strengthen teams and build consistency in staff development, including monthly evaluations and improvement agreements

- Developed sales improvement strategies with management team while decreasing costs- Led team of 35 people, including staff productivity and client service- Key customer relations role- Planned and organized scheduling for staff - Managed resources and finances- Developed and implemented goals for the organization - Developed and implemented policies and procedures for standards of service throughout the organization