Lead the strategic account management of Pro-Tec Design’s largest clients to help them achieve their goals related to security technology. Act as the primary point of contact for project management, issues resolution, relationship building, security technology needs, etc. Meet with end-users across all lines of business. Prepare quotes for services and equipment needs. Manage customer relationship management (CRM) software. Track business/sales activities and sales forecasting. Provide leadership to other members of the sales team and members of other areas of the business. Leadership consultant to the company CEO and COO. Volunteer member for the company’s community philanthropic activities.- Achieved $1.9M in sales for 1999 and on target to hit $3.0M in 2020. - Responsible for the health care and government transportation lines of business, the companies largest.- Developed internal process designed to improve customer satisfaction, on-time delivery of projects and improve margin performance. - Helped to build improved role definition and cross-functionality as it relates to project delivery. - Worked to break down silos between functional business areas.- Exhibited excellent communication skills from an end-user perspective to improve performance and grow our business.

Leveraging my background in security and operations management, I established strategic security plans and operational initiatives for Hennepin County. My role was to to oversee 90 in-house and 70 contracted security professionals while delivering cross-functional management and guiding efforts to recruit, develop, and motivate security team members. The role further called on me to foster a positive workplace culture by implementing a robust and dynamic Workplace Violence Prevention Program. I also developed and maintained relationships with all levels of law enforcement at the local, state, and federal level.Key Accomplishments:● Demonstrated exceptional team building capability which ultimately led to maximum team member performance and satisfaction from senior government officials.● Guided efforts to devise and establish a mass communication plan for county employees which led to improved workflows and increased accountability.● Successfully managed at $15M annual budget.- Slashed $1.5M in expenses by implementing technology initiatives in lieu of personnel.● Developed and directed a county-wide workplace violence program; resulted in significant decreases in violence and safety incidents.

During my time with Musicland Stores, I led key operations including physical security, asset protection, corporate loss prevention. It was on me to ensure security for 1100 nationwide stores and three corporate facilities. I devised and established operational plans, set daily and long-range objectives, and prepared companywide security briefings. I also enhanced security practices and was directly responsible for managing responses to security incidents.Key Accomplishments:● Received commendation from senior leaders for being well organized with a track record that demonstrated self-motivation, creativity, and initiative to achieve both personal and corporate goals.● Spearheaded the management of an Electronic Article Surveillance (EAS) program, CCTV and Burglar Alarm Program at all locations.

Earlier in my career I served as a senior leader where I directed corporate loss prevention activities. It was my job to lead security threat assessments and manage the installation of appropriate equipment to minimize loss. I implemented rapid and widespread changes in management, team management processes, and work-place culture. I also spearheaded internal and external loss-related investigations as required.Key Accomplishments:● Commended by senior leaders for being well organized with a track record that demonstrated self-motivation, creativity, and initiative to achieve both personal and corporate goals.