Head Of Business Development
Current• Develop and execute the sales strategy for Bespoken's conversational and generative AI contact center testing SaaS platform, targeting industries such as media, insurance, finance, and healthcare.• Drive revenue growth by closing sales and establishing strategic partnerships with GSIs, CCaaS platforms and Fortune 1000 companies.• Implement AI-powered tools for sales and lead generation to enhance the prospecting and sales processes.• Achieve significant new logo wins across healthcare, insurance, banking, and global systems integrators.• Generate new business through multi-channel prospecting to grow the sales pipeline.• Define and execute go-to-market strategies for new generative AI offerings.• Manage the entire sales cycle, from lead qualification and web demonstrations to negotiating and closing deals.• Develop and maintain strategic account plans in collaboration with client partners, focusing on achieving client outcomes and meeting revenue and growth targets.• Build and maintain strong relationships with clients, understanding their needs, objectives, and challenges to foster long-term partnerships.• Collaborate with client partners to expand accounts by providing tailored digital solutions to client problems.• Craft and deliver compelling proposals and presentations that highlight Bespoken’s unique value propositions.• Lead negotiations for contracts, renewals, and service-level agreements to ensure beneficial partnerships.• Stay informed on industry trends and market conditions to provide strategic insights and competitive advantages to clients.• Actively contribute to revenue forecasting and participate in the annual budgeting process.• Maintain rigorous CRM discipline to track meetings, pipeline progress, and update opportunities regularly.