Kirk Owen
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Kirk Owen Email & Phone Number

Improving contact center CSAT and reducing OPEX through automated testing and monitoring. | Proven sales and business development professional at Bespoken
Location: Burbank, California, United States 11 work roles 2 schools
1 work email found @nativevoice.ai LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

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Role
Improving contact center CSAT and reducing OPEX through automated testing and monitoring. | Proven sales and business development professional
Location
Burbank, California, United States

Who is Kirk Owen? Overview

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Kirk Owen is listed as Improving contact center CSAT and reducing OPEX through automated testing and monitoring. | Proven sales and business development professional at Bespoken, based in Burbank, California, United States. AeroLeads shows a work email signal at nativevoice.ai and a matched LinkedIn profile for Kirk Owen.

Kirk Owen previously worked as Head of Business Development at Bespoken and Director Of Business Development at Bespoken. Kirk Owen holds Mba, General Management from Duke University - The Fuqua School Of Business.

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Email format at Bespoken

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{first_initial}{last}@nativevoice.ai
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Profile bio

About Kirk Owen

Proven, entrepreneurial, results-driven enterprise sales and business development professional with 20+ years of closing deals and building partnerships and channels.Passionate about the power and potential of conversational and generative AI. Over six years of experience in conversational AI and over three years of experience working with generative AI.Proven ability to think strategically and analytically, business savvy and technical understanding to structure agreements and close sales that drive market share and create financial success. Significant Accomplishments • Proven track record of sales success demonstrated by growing revenue in a single account from less than $10k annually to over $8M in sales over a 2-year period by understanding customer pain points and delivering an end-to-end solution.• Led and contributed to sales team that generated 474% growth over 4-year period while hitting or exceeding quarterly and annual sales goals.• Directed restructuring, pivot and recapitalization of venture capital-backed business by creating new corporate vision and raising more than $2M in debt and equity investments. • Led media startup to early success by executing sales, marketing and business development wins with global enterprises including NBC Sports, AT&T Uverse, FOX Networks, Tribune Media and Nielsen.Personal Goals• Serve on a non-profit board.

Listed skills include Game Development, Video Games, Business Development, Start Ups, and 48 others.

Current workplace

Kirk Owen's current company

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Bespoken
Bespoken
Improving contact center CSAT and reducing OPEX through automated testing and monitoring. | Proven sales and business development professional
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11 roles

Kirk Owen work experience

A career timeline built from the work history available for this profile.

Head Of Business Development

Current

Orlando, Florida, Us

• Develop and execute the sales strategy for Bespoken's conversational and generative AI contact center testing SaaS platform, targeting industries such as media, insurance, finance, and healthcare.• Drive revenue growth by closing sales and establishing strategic partnerships with GSIs, CCaaS platforms and Fortune 1000 companies.• Implement AI-powered tools for sales and lead generation to enhance the prospecting and sales processes.• Achieve significant new logo wins across healthcare, insurance, banking, and global systems integrators.• Generate new business through multi-channel prospecting to grow the sales pipeline.• Define and execute go-to-market strategies for new generative AI offerings.• Manage the entire sales cycle, from lead qualification and web demonstrations to negotiating and closing deals.• Develop and maintain strategic account plans in collaboration with client partners, focusing on achieving client outcomes and meeting revenue and growth targets.• Build and maintain strong relationships with clients, understanding their needs, objectives, and challenges to foster long-term partnerships.• Collaborate with client partners to expand accounts by providing tailored digital solutions to client problems.• Craft and deliver compelling proposals and presentations that highlight Bespoken’s unique value propositions.• Lead negotiations for contracts, renewals, and service-level agreements to ensure beneficial partnerships.• Stay informed on industry trends and market conditions to provide strategic insights and competitive advantages to clients.• Actively contribute to revenue forecasting and participate in the annual budgeting process.• Maintain rigorous CRM discipline to track meetings, pipeline progress, and update opportunities regularly.

Nov 2022 - Present

Director Of Business Development

Orlando, Florida, Us

Close enterprise deals, develop channels and partnerships and reseller agreements with platforms, global system integrators (GSIs) and value-added resellers in the IVR and contact center space using conversational artificial intelligence, LLMs and generative AI to deliver exceptional customer service experiences.

Mar 2020 - Nov 2022

Founder

Current

Fractional, part-time, and interim enterprise sales and business development for conversational and generative artificial intelligence companies. Voice Intelligence works with its clients to help them grow revenue, channels, and partnerships throughout a number of voice platforms and vertical markets.

Dec 2019 - Present

Vp Of Voice Services (Business Development)

Denver, Colorado , Us

Closed key partnerships and generated logo wins with major media companies and voice technology platforms for conversational/generative AI startup.

Apr 2021 - Oct 2022

Vice President Of Business Development

Washington, Dc, Us

Develop go-to-market strategy, close enterprise sales, develop channels and partnerships with voice technology platforms. Structured win between platform provider, major media company and large CPG to deliver innovative interactive voice radio campaign that drove listeners to order products through their smart speakers.

Nov 2018 - Dec 2019

Senior Business Development Manager - Alexa 3P

Seattle, Wa, Us

Recruit, develop and manage third-party independent software developers (ISVs) to create and deploy Alexa skills across multiple verticals including games, media, entertainment, retail, e-commerce and financial services.

Sep 2017 - Nov 2018

General Manager

• Led sales, business development, partnerships, marketing, product management, product development, recruiting, vendor management and engineering at Capitol Broadcasting Company backed B2B TV Everywhere (TVE) startup that creates cloud based enterprise software SaaS solutions for internet delivery of live local television. • Worked with customers to deliver early partner wins with NBC Sports, AT&T U-verse, Nielsen FOX Network and Tribune Media accelerating initial business traction.• Engaged with executives, senior technology leaders and engineers at large media companies to understand and deliver on key value drivers.

Jun 2014 - Jan 2017

Ceo

Durham, Nc, Us

• Led sales, business development, strategy, demand generation, marketing and cloud based product development at venture capital backed startup.• Launched and established The Zenph Online Education Network as the leader in live, online music learning, delivering thousands of lessons to students on six continents from hundreds of teachers across 30 instruments. • Raised $2M+ in venture debt, equity and convertible debt to fund operations. • Reduced Customer Acquisition Cost (CAC) from > $1,000 to $78 and grew Customer Lifetime Value (LTV) from $22 to $117.• Sold business to iconic piano manufacturer Steinway & Sons.

Jul 2012 - May 2014

Program Manager - Gaming

Us

• Managed social gaming program related to launch of new USAID Global Broadband and Innovations Alliance, including program management and oversight of sub-contracting and sub-granting. • Developed strategic relationships with Microsoft, Intel and Cisco for financial and in-kind support of program, and with cellular service providers in Jordan to structure distribution/funding agreements.

Feb 2011 - Jul 2012

Executive Producer

Burbank, Ca, Us

• Led studio of 30+ developers, designers, producers, and quality assurance personnel that created branded and original intellectual property social games. Managed all aspects of game production and software development life cycle. Held P&L responsibility. • Participated in $500M+ acquisition of Playdom by Disney to bring Disney brands and content (e.g., Pixar, Marvel, ESPN, ABC) to Facebook and mobile gaming. Provided extensive licensed property game development expertise and experience that was key aspect of Disney acquisition of Playdom.• Directed development and supported digital marketing of Purina Pet Resort and Sea World Adventure games; Purina Pet Resort had lowest customer acquisition cost of any game launched to that point by Playdom.

Apr 2010 - Jan 2011

Co-Founder And Ceo

Merscom Llc

• Built, led and grew startup sales team that turned Merscom into a multimillion-dollar online and retail game publishing and development business that was consistently profitable in a volatile industry. Raised outside capital and led sale of Merscom to Playdom.• Recruited, developed and led sales organization that generated annual multimillion-dollar revenue growth and repeated years of profitability. Personally achieved $8M key account sales over two-year period. Responsible for business planning and forecasting. • Developed an international licensing and distribution network with 67 partners in 35 countries through an aggressive program of cold calling and trade show attendance which resulted in a robust sales pipeline. Developed and nurtured long-term strategic relationships with key accounts to include articulating clear value propositions, handling contract negotiations, account management and ensuring customer delight.• Negotiated licensing agreements for hundreds of computer and video games from leading North American, European, Latin American and Japanese game companies generating millions in sales.• Architected and designed analytics tool to measure game engagement.• Led contract negotiations, formed strategic partnerships.

Oct 2007 - Apr 2010
2 education records

Kirk Owen education

Mba, General Management

Duke University - The Fuqua School Of Business

Ba, Economics And Political Science

Claremont Mckenna College
FAQ

Frequently asked questions about Kirk Owen

Quick answers generated from the profile data available on this page.

What company does Kirk Owen work for?

Kirk Owen works for Bespoken.

What is Kirk Owen's role at Bespoken?

Kirk Owen is listed as Improving contact center CSAT and reducing OPEX through automated testing and monitoring. | Proven sales and business development professional at Bespoken.

What is Kirk Owen's email address?

AeroLeads has found 1 work email signal at @nativevoice.ai for Kirk Owen at Bespoken.

Where is Kirk Owen based?

Kirk Owen is based in Burbank, California, United States while working with Bespoken.

What companies has Kirk Owen worked for?

Kirk Owen has worked for Bespoken, Voice Intelligence, Native Voice, Xappmedia, and Amazon.

How can I contact Kirk Owen?

You can use AeroLeads to view verified contact signals for Kirk Owen at Bespoken, including work email, phone, and LinkedIn data when available.

What schools did Kirk Owen attend?

Kirk Owen holds Mba, General Management from Duke University - The Fuqua School Of Business.

What skills is Kirk Owen known for?

Kirk Owen is listed with skills including Game Development, Video Games, Business Development, Start Ups, Product Development, Entrepreneurship, Social Games, and Mobile Games.

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