Kirk Russell Email & Phone Number

Revenue Operations over three companies Cynerge Consulting, Kalpa Solutions, and Localhop

United States

-Leading a team of Field Sales Managers over 400 doors-Top producing MDM for the nation in Sales Generation with partners. Accounting for 24% of the Field Sales Organizations Incremental Revenue in 2021. Continued success in 2022 with the largest programs in the nation. -Managing the carrier partnerships in the greater Chicago, IL area-Developing and leading up to 30 third party Samsung Experience Consultants in Best Buy for the greater Chicago market-Elevate leader in 2022. This program had 20 top tier FSMs from the nation in a weekly class to hone skills and grow our next generation of Samsung leaders. This program has been a huge success and helped build this from concept to deployment. Almost half of original 20 have now been promoted.

West Michigan, Northern Indiana, Ohio, And Illinois

-Provided leadership and management structure to directly reporting Field Sales Managers (FSM). Varying from as many as 7-12 employees over multiple states. -Managed 13 people under 3pl labor that were in Best Buy to represent Samsung. Top performing in 2020 and one of the few in the country without a Market Manager to assist. -Led the People DOR for Samsung including the development of new hire material and integration. One of the few selected to facilitate new hire orientation for new employees. 2017 – 2018.★ Co-Led the Performance DOR for Samsung. In charge of running sales programs in DM territories and nationwide. Top producer for the company the last 4 years. Typically, ranked 1 or 2 in the company resulting in millions of incremental revenue. 2017-2021.★ Developed and implemented sales strategies, plans, KPI’s, goals, and initiatives. Met with sales management team regularly to develop individual monthly and annual goals and objectives, and to review projections versus actual performance.· Used analytical and marketing skills to tell the story of what is driving performance, make data-driven decisions and recommendations on growing customer engagement and lifetime value.· Top-ranked DM in 2017, 2019, and 2020. Budget per year of over $100 million in revenue.· Provided training on a nationwide level on sales programs, managing effectively, team building, and relationship development. Upwards of 600 attendees based on subjects. · Graduated from the Aspiring Leaders program in 2019. 1 of 8 in my division to be sent. · Positioned Samsung in the market to compete with Apple and won market share in 2019-2020, during Covid.· SMB leader for the North Central Region in 2020.· Full financial accountability, including budget management and financial forecasting.

Michigan And New York

Led and managed 3 market managers that each oversaw 10-15 stores based on geography. Focused on building, training, and selling products into new markets. ★ Opened 40 stores and hired 3 market managers and 130 employees in 90 days. · Instituted an improved hiring process and developed a quick-start program for stores and employees. Implemented new processes to manage the geography.· Coached consultative sales techniques, objection handling, and upselling/add-on techniques to drive sales performance and individual and team success.· Coached superior customer service and techniques for converting potential issues into customer success victories and brand loyalty.· Defined and measured key customer success metrics and indicators. Ensuring consumer insights were leveraged for key strategy development and implementations and to validate elements of the brand strategy with market analysis / consumer intelligence.

Michigan, United States

Focused on large digital media sales to financial services, telecom, government, franchises, grocery, and consumer goods. ★ Managed a team of account executives in defined geographies, eventually stretching across 7 city hubs.· Monitored KPI’s, identified account executive’s strengths and weaknesses, and modeled skills needed to facilitate corrective action in various areas including product knowledge, prospecting, professionalism, closing techniques.· Search Engine Optimization and Search Engine Marketing trained - Digital media tools· Team recognized for closing large long-term contracts and keeping churn low

Michigan And Ohio

Led a team of Indirect Account Executives over National Retail channels and Indirect Dealers★ Top-ranked and Pinnacle Club Winner 5 of 7 years. Less than 1% awarded this for the entire company.· Developed sales strategies that beat our top competitors and outsold peer-group consistently.· Focused on Partnership engagement and mutually beneficial sales goals with key retailers including Best Buy, Walmart, Sam’s Club, Costco, and RadioShack.

West Michigan

Client relationship management and sales strategies for 30-50 stores in the West Michigan area★ Recognized for top IAE 2003, 2005, and 2006 for the Michigan market· Managed 10-15 third party labor in National Retail. 1 of 2 account executives in the state selected to do this.

Master'S Degree, Public Administration

Bachelor Of Arts - Ba, Education

Activities and Societies: Sigma Phi Epsilon★ Double Major Political Science and History with a minor in Economics ★ Guest Lecturer at WMU.