Kirollos Ghabrial Email & Phone Number

London Area, United Kingdom

• Overseeing the strategic direction and operations of the sales division, driving revenue growth and market expansion across multiple regions
• Leading and mentoring a high-performing team of sales directors and managers, fostering a culture of excellence and accountability
• Implementing innovative sales strategies and technologies to optimize performance and enhance customer engagement
• Building and nurturing relationships with top-tier clients and industry leaders to secure high-value contracts and partnerships
• Collaborating with executive leadership to align sales objectives with the company’s long-term vision and goals
• Analyzing market trends and competitive landscape to identify new opportunities and drive business development initiatives

• Led a diverse team of 11 sales professionals, enhancing overall productivity through the integration of advanced CRM systems and data analytics
• Developed and implemented a streamlined sales incentive structure, boosting team motivation and performance
• Fostered strategic partnerships and collaborations with key industry players, expanding the company’s market presence in Europe, America, and Asia
• Spearheaded initiatives to improve customer retention, employing targeted engagement strategies and personalised client solutions
• Coordinated with cross-functional teams to ensure seamless execution of large-scale events, meeting or exceeding client expectations consistently
• Enhanced the company’s sales processes through continuous improvement and adoption of best practices, resulting in reduction time of sales cycle

London, England, United Kingdom

• Exceeded EMEA sales targets by 25% within the first year by initiating data-driven sales strategies using Hubspot analytics
• Led a team of 12 sales managers to increase overall productivity by integrating Agile CRM tools into the sales process
• Developed and implemented a comprehensive 4-week, online and in-person training program
• Fostered significant expansion with a 20% annual increase in B2G and B2B accounts by strategically applying project management frameworks and collaboration tools for superior execution
• Improved customer retention by 15% by developing and implementing targeted customer engagement and success strategies, significantly raising the standard of service and client contentment

Boston, Massachusetts, United States

• Spearheaded a regional growth strategy that resulted in a 20% increase in EMEA-based journal subscriptions and a 30% increase in website traffic from the region
• Cultivated partnerships with 10 leading medical institutions in EMEA, resulting in the publication of 50 new surgical procedures and an expansion of JOMI's surgical speciality portfolio by 25%
• Developed and implemented a comprehensive engagement strategy that increased the average time spent on the JOMI website by 15 minutes and led to a 20% increase in video views
• Successfully positioned JOMI as the gold standard for video-based surgical education in EMEA, resulting in a 15% increase in brand awareness and a 10% increase in market share

Cairo, Egypt

• Negotiated a landmark $5M government contract, propelling a 50% increase in B2G sector revenue and marking a company record
• Secured long-term engagements with three major educational institutions, each generating over $2M in value
• Collaborated with Sales Operations to fortify the sales pipeline by 40%, focusing on strategic relationships with key decision-makers

Dubai, United Arab Emirates

• Administered a $1M marketing budget, realising a 25% increase in ROI compared to past performance by prioritising strategic initiatives
• Established partnerships with 40+ regional educational agencies, substantially increasing Kaplan’s brand visibility and market share
• Integrated data analytics tools to refine campaign tracking, achieving a 15% enhancement in lead quality
• Collaborated with the sales department to develop and implement a unified CRM approach, boosting sales by 10% in the first year
• Orchestrated market research and deployed strategic marketing efforts that amplified brand awareness by 150% through various channels

London, England, United Kingdom

• Revamped customer service protocols, integrating Salesforce Service Cloud to lift satisfaction ratings by 20%.
• Initiated a rewards program that incentivised staff performance, contributing to a 10% rise in repeat guest visits and a 5% increase in room revenue
• Directed a diverse training scheme for a 20-strong customer service team, employing both traditional and digital tools to advance service standards

London, England, United Kingdom

• Fostered durable relations with over 20 key accounts, securing a 90%+ retention rate across the North African clientele
• Launched an onboarding program powered by educational technology tools, halving the time-to-competence and streamlining client integration
• Utilised advanced CRM analytics to drive engagement strategies, elevating product adoption by 25%

Bachelor Of Science – Economics, Economics

Master Of Sciences Of Pharmacy, (Candidate – Completed Two Years Of Program Study)