Key Service Areas:Administration & Executive AssistanceGreat businesses have a foundation that is built on solid administrative processes. Parallel Assistant has years of experience in providing high level administration and executive assistant support, delivering winning outcomes for your business and its customers. • Email inbox management• Appointment / calendar management and scheduling• Data entry and management• Cloud filing coordination, maintenance and management• HR and recruitment support• Customer service and support• Business event management• Online meeting / webinar set up and coordination• Product launches• Travel and accommodation services• Visa / travel coordination• Business document creation, editing & proofreading• Expense reporting / tracking• InvoicingBusiness DocumentsThe way we communicate in business is more often than not through electronic and physical documents. Whether it’s a spreadsheet or a complex report, Parallel Assistant is able to work with you and provide timely and experienced support in this critical area of your business.• Correspondence• Emails• Newsletters • Board Papers• Agendas• Policies and procedures• Proofreading, formatting and editing• Reports• Spreadsheets• Presentations• SurveysPersonal Concierge /Lifestyle ManagementAre you time poor and struggling to keep up with the mundane jobs in your daily life? Parallel Assistant is here to take the worry off you so you can concentrate on what you enjoy.• Arranging personal travel and accommodation• Visas and travel documentation• Booking personal appointments• Arranging household service providers• Car servicing• Frequent flyer reconciliation• Buying and sending gifts• Arranging personal events / functions

Providing a high level of executive assistant support to the Executive General Manager of the International business daily. Enabling him to excel at his job, connect globally with his teams, operate and communicate efficiently and to continuously improve the way the team runs and executes the international business. Diary management, organise meetings both internal and external Arrange extensive and complex international travel itineraries, including visas and APEC cards Function planning including team offsites and conferences internationally Managing phone calls, emails, preparing minutes, agendas and reports Proof reading emails and letters and giving feedback for changes Writing emails for senior stakeholders PFR & KPI review and execution Presentations and spreadsheet preparation and formatting Liaising with clients & management at all levels to arrange meetings, replying to requests or to find further information on relevant business matters at the time Manage staff confidential matters including content for meetings when confidentially has been requested, completing performance review documents and anything adhoc that comes across the EGMs desk Screen phone calls and emails Invoice preparation and payment Reconciliation of credit cards through the Peoplesoft system Ensuring Company policy is always adhered to  OHS Inspections, support and suggestions on safer work environment Regulatory Obligations project, working with Head of Compliance and Compliance team to complete the HK Regulatory Obligations project which was one of the top deliverables for the team in 2017 Worked with the travel team in Australia to find cost effective accommodation in the International locations KYC/AML

Provide executive assistant support to the Managing Director and his direct reports for a team of 50 staff on a daily basis.•  Diary management, organise meetings, functions and catering requirements Arrange extensive and complex international travel itineraries, including visas and APEC cards Managing phone calls, emails, preparing minutes, agendas and reports Working with teams to gather information necessary for Audits Presentations and spreadsheet preparation and formatting Client & management liaison at all levels Manage all staff confidential matters Screen phone calls and emails Manage and monitor teams spend against budget Invoice preparation and payment Reconciliation of credit cards Ensuring Company policy is always adhered to  Stationery ordering and updates for IT equipment Reconciliation to ensure IT equipment is accounted for OHS Inspections, support and suggestions on safer work environment

Job share position supporting the Business Products and Development team in all aspects of the office. I also worked with the Business Oversight team on projects capturing FTE movement, complaints (clients and staff) and annual leave register. FTE Movement register – ensuring headcount was correct for teams with BP&D & IB&M on a monthly basis Complaint Report register – following up on complaints that had been logged both internally and externally to ensure they had been completed to a satisfactory level IT&T: Asset management, alignment of costs, escalations, severities, procurement, refreshes. upgrades, telephony/turrets Premises: Refurbishments & relocations, space planning, building service maintenance and escalations, security access control.  Reporting: Expense audits including Corporate Business Cards, Travel & Catering. Motor Vehicle Fleet, Car Parking and IT&T spend Continuous improvement and IB&M wide operational efficiencies through productivity initiatives

My position was to provide executive assistant support to the General Manager and 10 Executive Managers and Managers on a daily basis. Administrative support to Structured Finance Team Diary management, organise meetings, functions and catering requirements Client & management liaison at all levels Managing phone calls, emails, preparing minutes, agendas and reports Invoice Preparation Peoplesoft & DMS maintenance Reconciliation of credit cards Presentations and spreadsheet preparation and formatting Manage all staff confidential matters Screen phone calls and emails Ensuring Company policy is adhered to at all times Stationery ordering and updates for IT equipment Reconciliation to ensure IT equipment is accounted for

My position was to provide secretary support to the Project Finance team and work alongside the executive assistant to the General Manager of Project Finance.  Administrative support to Project Finance Team Team & client meeting organisation Invoice Preparation Peoplesoft maintenance Reconciliation of credit cards