Kirryn Zerna Email & Phone Number

Sydney, NSW, AU

Kirryn Zerna is an award-winning keynote speaker, a LinkedIn Top Voice in Communications, Non-Executive Director, and author of The Stand Out Effect. Drawing on 20 years as an experienced communication professional, with postgraduate degrees from Australia’s leading universities, Kirryn has made a name for herself advising organisations and leaders from a.

Australia

Delighted to facilitate on behalf of The Learning Circle to deliver bespoke learning offerings to equip organisations with the tools, processes and systems to build the right people capabilities in order to deliver outstanding service and results. Learn more: http://www.learningcircleco.com.au/

Sydney, Australia

Living Care provides residential, community and independent living services to more than 1,000 New South Wales residents every year. They operate a number of services throughout the state with the support of over 800 staff and 200 dedicated volunteers.

Australia

Strategy, governance on the National Board for PSA

Sydney CBD

Strategy and operations plan integrating NSW Office of the Small Business Commissioner Services and relevant stakeholder small business initiatives for the CBD and South East Light Rail project.Stakeholder management supporting small businesses affected by the Point to Point Reform in the Taxi Industry.

• WorkSMART is a culture of working that reflects the changing world and the demands of the future workforce. It embeds a culture of trust that will empower the people of Westpac Group to determine how, when and where.
• WorkSMART is a culture of working that reflects the changing world and the demands of the future workforce. It embeds a culture of trust that will empower the people of Westpac Group to determine how, when and where.
• Responsible for developing and executing elements of the change management and people strategy to transition almost 10,000 employees across Australia to this new way of working. This included the relocation of over.
• Key to this program was the cultural change journey to embed flexibility, innovation and collaboration. Achievements:
• Assisting the execution of Future of Work Expo, Seminars and Marketing collateral including foyer display, posters, digital banners, competitions and nationwide employee engagement.
• Leading the change communications for the Kogarah transition including strategic planning, ongoing communication alerts, seminars, and issues management.

Sydney, NSW

- Frelance writing for business brochures, website, media releases, etc- Communications or social media plans for business clients- Manage the Social Media content and channels for The Copy Collective

275 Kent Street, Sydney

• Strategy and implementation via internal and external communication channels, including campaigns, copywriting, event management, development of multimedia content, and overall stakeholder management for large.
• Developed ‘Our Tomorrow’, an employee engagement campaign educating on issues of sustainability; including a ‘Champion program’ whose membership included over 2000 Group-wide employees (approx. 6% of the Groupwide.
• Developed new architecture and content of the Sustainability & Community section on the Westpac website (within the limitations of the company template).
• Development and launch of Westpac Group’s inaugural Reconciliation Action Plan in 2010, and the subsequent release in 2012.
• Development and execution of a nation-wide sustainability expo for Group-wide employees.
• Launch of social media strategy and execution for Facebook and Twitter.

• Communication Lead on launching the new SMS online Secure program, Westpac Protect and the rebranding of the Westpac internet site.- Strategy and deliver project communications for the online and eChannels division.
• Successful implementation of Westpac Protect SMS Code which included customer and employee engagement and consultation. Assisted in tailoring the training program for the Internet Banking employees.
• Successful implementation of Internet Banking rebranding.

- Delivery of tactical business communications, presentations, intranet management, speeches for senior management, and event preparation across 3 business units (Sydney CBD, Parramatta and New Zealand) with approximately 500 employees.- Communication Lead for 2 enterprise projects in renewing an Online FX trading platform and an International Trading.

Implementing career development program for Wholesale Operations employees (approximately 190 employees) to enable a structured career progression through the various teams in the business.

Company Directors Course

Voice Training For Radio And Television

Masters, Management

Master of Management

Bachelor, Commerce

Bachelor of Commerce

Thought Leaders Business School