Kirsi Mikkonen Email & Phone Number

Oslo, Norway

Helsinki, Southern Finland, Finland

My 6-year Lean-Agile expertise at Nitor builds on more than 30 agile change initiatives. Below you will find a summary of them. - Activating the customer need-driven change initiatives. Starting from a current state analysis, cutting through all operative functions. Ending with a measurable change in behaviours.- Planning and supporting the re-organisation of the enterprise. Re-creating cross-functional, end-to-end teams consisting of business, design, development, and support… Show more My 6-year Lean-Agile expertise at Nitor builds on more than 30 agile change initiatives. Below you will find a summary of them. - Activating the customer need-driven change initiatives. Starting from a current state analysis, cutting through all operative functions. Ending with a measurable change in behaviours.- Planning and supporting the re-organisation of the enterprise. Re-creating cross-functional, end-to-end teams consisting of business, design, development, and support functions. Re-designing the enterprise structure to enable full team-level responsibility, continuous flow, and a clear feedback loop from customers to the business. - Creating and implementing a peer-to-peer coaching model. Teaching coaching skills to managers and experts enabling employees to support their colleagues, overcoming challenges more quickly, and building an enjoyable work environment grounded in self-management. - Creating the crucial basis for teamwork, coaching them to grow, supporting teams in times of trouble, and challenging individuals to thrive in a team environment.- Implementing a lean portfolio and big room planning to connect the strategy at all organisation levels and enable continuous and faster decision-making from business to development. - Acting as a subject matter expert for the internal transformation team, driving and visualising the change initiative progress with Kanban, the continuous improvement method.Examples of smaller customer initiatives:- Preparing and running the first big-room-planning as a face-to-face or online event- Training and implementing the Kanban and Kaizen methods - Executive workshops for creating agile awareness- Tailoring the agile training path for large organisations- Creating company-specific agile toolkits and playbooks - Individual coaching of a senior SAFe RTEs- Running Fly4You, Scrum and Get Kanban simulations- Find Your Why, Culture Map workshops Show less

Helsinki Area, Finland

R&D Center Finland

Initiate research co-operation and collaboration within the Finnish Information and Communications Technology (ICT) cluster, verticals focusing on Internet of Things (IoT), universities, research institutes and lead customers.Industry leader of DIGILE Co-Creative Intelligence SRA.

Strengthening the Lean and Agile culture by ie creating and implementing global training course: Fundamentals of Coaching. Organizing scrum simulation course at Aalto.Building a Learning Lifestyle culture together with our excellent R&D coach team by initiating and driving; Learnathons, Hackathons, Non-Hackathons, TechTalks, HardTalks, Breakfast Club, BookClubs, LearningLabs, Stress Reduction, Mindfulness......and coaching individuals, teams and organizations.

Piloting Agile and Lean methods in administrative service area. Successfully enabling change from a functional based silo thinking to a team based collaboration culture. Which resulted in faster customer service response, more motivated employees and transparency for stakeholders. It was also an eye opening experiment to realize that Agile&Lean is more about changing mindsets not solely implementing SW practice.

Finland

Change Leader: driving transformation from traditional top-down silo based R&D organization to Agile and Lean way of working. Coaching development teams in Finland, China and Sweden for creating sustainable self-responsibility culture. Creating new way of thinking, radical change in ways of working and employee mindset. Main organizer of Ericsson Agile conference 2011.Instructor for Master's thesis of Marko Seikola, The Scrum Product Backlog as a Tool for Steering the Product… Show more Change Leader: driving transformation from traditional top-down silo based R&D organization to Agile and Lean way of working. Coaching development teams in Finland, China and Sweden for creating sustainable self-responsibility culture. Creating new way of thinking, radical change in ways of working and employee mindset. Main organizer of Ericsson Agile conference 2011.Instructor for Master's thesis of Marko Seikola, The Scrum Product Backlog as a Tool for Steering the Product Development in a Large-Scale OrganizationInstructor for Master's thesis of Tanja Kolm, Early fault finding in mobile media gateway Show less

Site, resource and 3rd party supplier strategy, planning and implementation. Driver for long term strategy, product development excellence model, R&D efficiency improvement and time to market programs. Conversion of the four year planning cycle into adaptive R&D weekly planning practice.Piloting a new way to manage our software supplier contracts using key performance indicators connected to supplier performance. Visualization of resource bottlenecks in organization supporting daily… Show more Site, resource and 3rd party supplier strategy, planning and implementation. Driver for long term strategy, product development excellence model, R&D efficiency improvement and time to market programs. Conversion of the four year planning cycle into adaptive R&D weekly planning practice.Piloting a new way to manage our software supplier contracts using key performance indicators connected to supplier performance. Visualization of resource bottlenecks in organization supporting daily decision making. Show less

I lead a professional test team of 20 persons (JPN, MEX, GER, ESP, FIN). Media Gateway application in simulated WCDMA platform environment was verified according to project plan.

Proud mother of two lovely kids born 2001 and 2002.As active member of SkärgårdensVänner i Esbo (SViE) association board, I started a private day-care center in Suvisaaristo. It provides day-care for 14 children ages 3-6 and afternoon care for 10 children.

Team Leader for a Nordic Time-To-Customer group, 30 persons, in Stockholm, Market Unit Sweden. Driver for Ericsson Finland common strategy and vision under county manager, Veli-Matti Mattila.

Area of responsibility: Market Unit Finland and Estonia, 46 customer operators.Significant savings in redesigning time to customer delivery process. Remarkable reduction in man-hours and cost of inventory by delivering products from factory directly to customer site. Pioneering with the first Ericsson intranet we resulted in real time visibility to customer orders, elimination of unnecessary paper work and significant savings in needed man-hours.

My team successfully created a well-functioning customer service concept. We pioneered with the Ericsson first customer specific intranet solution where customer could directly load software correction packages and follow-up the network upgrade situation. My team was awarded with Ericsson quality price for innovative solution towards customers.

Education record

Master Of Science, Production & Business

Activities and Societies: FIF, Skipoli

Education record

Activities and Societies: Norwegian Telemark Association

Education record