Kirsi Tulonen Email & Phone Number

Turku Area, Finland

Espoo, Finland

My duties included collaboration globally with external patent agencies and archiving all correspondence. I also updated IPR databases, handled invention notices and developed the existing IPR databases.I was responsible for creating quartal reports of patents and applications.

Espoo, Finland

I provided end user support by phone and email on ICT related tasks and issues. The position included problem solving, software installations and user account management. I was acting as the first contact point and as a link between the end user and other support functions.I was also training new colleagues when they joined the team.

Salo, Finland

My responsibilities included creating, modifying and removing user accounts in a large telecommunication company. The tasks included also problem solving for instance when the user accounts didn't work as they should have worked.

Salo, Finland

My duties included customer service in information technology related questions. Customers, who were working for a large telecommunication company, were served mainly by phone and email in Finnish and in English.My tasks also included training new colleagues.

Bachelor Of Business Administration (Bba), Business Information Systems Management

High School Graduate