• Improved processes by researching software that supported business growth, needs, and budget constraints• Introduced and implemented Planning Center, becoming the lead in learning its features, training staff, and managing event creation, workflows, and list automations to enhance communication processes. • Lead sessions on transforming dreams and ideas into actionable, achievable steps, with an emphasis on leveraging resources, networking, skill development, and embracing risk-taking. • Facilitates strategic planning and brainstorming sessions to develop new programs, focusing on core strengths and organizing corresponding events.

• Defined goals and expectations to innovatively collaborate across campus to ensure 25+ summer contracts and $2-million of programming would be supported and successful• Restructured 3 staff positions on a team of 12 during an organization budget deficit; delegating and transitioning the needed work amongst the team based on skills assessments and shifting priorities • Provided consultation on numerous projects to determine optimal resource allocation to best support team members and community-facing programs • Sorted and delivered continuous organizational communications as departmental updates were deployed or integrated into our processes

• Hired as a founding staff member of a start-up division to expand revenue and programming under one entity; maintained the project management of software RFP, website launch, and merging polices and procedures.• Oversaw and self-learned 5 division-wide registration systems (Ryzer, Active, Canvas Catalog, Google Forms, ProClass) while gaining trust of all 4 division’s teams to transition over to one unified system through an RFP process to Ultracamp• Implemented Airtable into the internal program onboarding process, enabling the launch of seasonal program catalogs for over 300 programs annually, following testing and evaluation of Formsite and GravityForms platforms • Produced and presented custom reports, migration reports, and analysis of enrollment data and trends weekly• Led the implementation of youth protection procedures, introducing the first mandatory registration process that brought accountability and unprecedented data insights to the organization’s programs serving 7,500 youth annually.

• Advised 250 prospective students annually on the admission process, transfer credits, financial aid and program details while collaborating with academic, financial, and student service offices for onboarding • Strategized and identified new initiatives, while maintaining on-going projects including Alumni Success Stories, Instagram Lives, communication templates, and special events to engage potential students • Utilized Slate, Colleague, Blackboard, Perceptive, and Microsoft Office Suite to manage and analyze student accounts, documents, and data in order to advise students with the best application path and provide reports to program advisors on their application pool• Researched regional & national competitors to provide data that backed up program need and potential directions

• Served as lead on database needs for Donor Perfect and Greater Giving for donor and event planning • Delivered administrative support in processing gifts, mailing correspondence, event analysis, donor integrity, and information/donor requests while collaborating to maintain consistent messaging and gift processing

• Successfully opened 4 gallery shows • Engaged with dozens of developing, emerging and established artists • Brought hundreds of community members into the space • Developed a job description and processes for the next intern