Kirsten Chambers Email and Phone Number

• Elevate brand visibility and engage target audiences by designing eye-catching graphics for marketing through social media posts, website banners, and print advertisements• Manage multiple concurrent projects with a focus on maintaining efficient timelines and achieving successful outcomes while increasing customer success and expanding clientele by serving as a trusted POC throughout project lifecycle• Bridged the gap between customer expectations and project deliverables by understanding the objectives and goals behind various campaigns to effectively communicate the desired message in line with the target audience• Attained a 66% increase in sales within the first year by devising business development strategies as well as drove 20% higher y-o-y website traffic by using SEO tactics while creating a brand identity and web presence with WIX• Initiated data-driven social media marketing strategies to achieve a consistent weekly growth of 5+ Instagram followers• Translated unique business requirements and preferences by designing logo designs, flyers, business cards, brochures, letterheads, labels, banners, and social media content for 20+ companies for branding purposes

• Develop innovative and visually compelling graphic designs for various marketing materials, including social media posts, website banners, and print ads, to enhance brand visibility and engage target audience.• Manage a library of design assets, including logos, fonts, and stock images, to ensure easy access and consistency in branding materials.• Demonstrate project management skills by deftly managing concurrent projects, ensuring efficient timelines and successful outcomes.• Proficiently edit videos and photos for clients utilizing industry-standard software, such as Adobe, Canva, and iMovie, enhancing content quality and impact.• Collaborate closely with the client to understand the goals and objectives of various campaigns, and translating them into visually stunning and impactful designs that effectively communicate the desired message to the target audience.• Played a key role in the execution of Association Sneaker Ball with 200+ attendees by creating marketing materials

• Facilitate the creation of strategic communication plans by compiling and analyzing media data to identify influential social media users and websites in disaster-affected communities• Streamline website development and content publication to resolve technical problems quickly and improve communication in collaboration with cross-functional teams at the Federal Emergency Management Agency• Allow prompt response and issue resolution by routing critical problems to the relevant External Affairs teams • Support disaster response efforts by identifying and analyzing 50+ influential social media and websites in affected communities and collaborating with 5+ cross-functional teams to ensure clear and consistent messaging

• Developed essential corporate messages for urgent matters and major projects in collaboration with stakeholders• Leveraged a customer-centric and data-driven approach to create content for print and digital projects across social media platforms while coordinating with the marketing team on customer acquisition and event visibility• Filled 3 vacancies within a week by using social media platforms as a recruitment tool to attract qualified candidates• Improved social media engagement and click-through rates by 20% and 25% through strategic content planning

• Prepared and updated complex spreadsheets with 200+ items to provide error-free/organized data for team use while ensuring the accuracy and integrity of entered data through regular review and verification processes• Enhanced efficiency and streamlined processes by implementing advanced data entry methods and technologies• Maintained thorough project logs to enhance team success through informed decision-making across the project's life

• Partnered with stakeholders and executives to analyze performance data and drove a 33.9% increase in proficiency through data-driven action plans• Consistently exceeded the needs and expectations of a varied portfolio comprising 25+ high-profile clients, while leading the production of videos from scripting to editing• Acted as the sole point of contact for inquiries and ongoing support to build strong client relationships and streamline service delivery for long-term customer satisfaction• Raised safety awareness and adherence by initiating, implementing, and assessing a "Mask On" campaign• Conducted assessments and recorded data in multiple database systems, including Canvas, Class Dojo, and Dean’s List, then prepared weekly reports using curriculum-based measures such as Aimsweb and Dibels

• Partnered with stakeholders and executives to analyze performance data and drove a 33.9% increase in proficiency through data-driven action plans• Acted as the sole point of contact for inquiries and ongoing support to build strong client relationships and streamline service delivery for long-term customer satisfaction• Fostered customer trust and loyalty through transparency and monitoring engagement, while directing internal feedback for service excellence and retention • Reduced client churn by identifying renewal risks and partnering with clients and internal teams to implement solutions• Analyzed feedback to optimize workflows, drive continuous improvements, and enhance positive health score• Enabled seamless customer onboarding by designing custom training materials to break down any complexities• Demonstrated the ability to work effectively within cross-functional teams by actively participating with team members, negotiating with executives, and facilitating collaborative meetings