A transformative and forward-thinking advanced analytics and customer experience leader focused on improving the customer journey and driving enhanced business results through strategy, technology, and data science. Built customer-centric capabilities that drove $1.5B in shareholder value for Fortune 500 companies such as Walmart, Williams Sonoma, Gap, Levi Strauss, and PWC. Developed product and personalization solutions as well as data strategies and sophisticated measurement plans. Identified areas of opportunity for retailers to leverage AI and ML in the digital space but also carved out new omni-channel customer focused initiatives that led to substantial growth. A passionate communicator who inspires and motivates talent to create and deliver new capabilities and solutions from white space. An effective champion of change and innovation, building and leading global cross-functional teams to improve the customer experience and enhance business results.