Welcome to my profile. I am motivated by providing in-depth value to people & organizations. Clients share that I am unconventional, objective and have an excellent sense of timing. When needed, I communicate provocatively, always acting with absolute confidentiality and clarity. I integrate both major and minor points of view within the solution.I offer a wealth of practical knowledge and experience gained through my extensive career in conflict management and complex communication. I am skilled in creating a safe environment which provides the ultimate space to communicate freely. My business expertise evolved through a 21-year Consultancy within the commercial environment specializing in Mediation, Profiling, Kinesics interviewing, Crisis & Hostage Negotiation.I expertly lead on crisis situations and coach people with calm, energy & enthusiasm. I utilise profiling effectively and therefore able to offer direction-based advice whilst both strategically and courageously deploy bold interventions to achieve the best outcomes. To date, I have successfully delivered outstanding communication improvements with professionals in: ►PRIVATE Sector: ICT, Telecoms, Accountancy, Fresh Produce, Health & Property management►PUBLIC Sector Services: Education, Social Employment, Law Enforcement & Government DepartmentsMy specialist services enhance insight in behavior and (re)action of self, others and organizations. This often results in exploring challenging and creative possibilities personally and professionally with added confidence. As a Coach I facilitate change to help achieve results by:► Profiling and Coaching you & your team► Delivering bespoke Crisis Negotiation & Management► Presenting tailored guidance on human behavior & conflictMy reputation and success are directly linked to satisfied clients recommending my personalized services with confidence. I am always deeply moved and humbled by people engendering trust in me.I would welcome conversations and opportunities where I can add value and make a positive difference measurably.