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On the eve of the dotcom bust, I gave up my dream of being an experimental filmmaker and began my professional career as operations lead for a small video startup in the Bay Area. I often refer to this job as my eight year MBA. We turned our tiny production shop serving only Cisco Systems into a product organization that licensed a white-label SaaS platform to several Silicon Valley giants. This is how I learned, first hand, how to transform a services organization into a product organization. That's also when I fell in love with Product as a discipline, turning my focus to user experience. In 2008, an auspicious time to join the mobile space, I took a product management job at a mobile start up. I learned about mobile web, native apps, OEMs, and carriers. I launched mobile TV apps for MobiTV, T-Mobile, AT&T, and Sprint. In 2015, I even took a stab at AgTech, developing tablet and smartphone user experiences in an app called FieldView that helped corn farmers track and optimize their yield. In parallel, I continued my journey into product operations, exploring holistic and scalable solutions for building complex platforms. At MobiTV, I aligned teams by feature set, using Spotify’s pod model, and evolved the video platform to support existing mobile customers and new multi-screen deployments, including Deutsche Telekom’s Entertain product in Germany. Then at Rovi and Gracenote, both large entertainment metadata providers, I guided teams to overcome their analysis paralysis and jumpstart their digital transformation using only SCRUM and a shared architectural vision. When I unpack my product experience, I find a treasure trove of skills that can help product delivery organizations from end to end. Problem definition, design and systems thinking, critical thinking, and prioritization are fundamental to product and organizational success. I’ve also learned that strategic alignment trumps them all. Every company I’ve worked for has struggled to deliver in one way or another due to lack of leadership alignment, whether it be between the top two executives or within entire leadership teams. This is a hard nut to crack.But my Kung Fu experience has taught me that people can do hard things. Ask Grandmaster almost any question, and his answer will be “practice, practice, practice:” I help leaders and teams discover the practices that will create a culture of success.To do this work, I rely on my own values of emotional intelligence, creativity, curiosity, and empathy as well as my conviction that a people-first approach is the best path to success.
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CeoTeam Up Power UpSan Francisco, Ca, Us
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Product Operations ConsultantTuckpoint Advisory Group Feb 2024 - PresentTuckpoint Advisory Group is a digital transformation consulting firm specializing in Digital Transformation and Operating Model Transformation. We help companies navigate the project-to-product transformation, build empowered teams, and transform leadership that ensures the change is built to last. -
Product ConsultantScalable Care Jan 2024 - PresentSan Francisco, Ca, UsScalable Care provides a digital care platform that helps clinicians create AI-driven interventions for mental health. -
CeoTeam Up Power Up Sep 2023 - PresentI offer Product Operations & Strategy consulting services that help tech companies discover their best products and stay on track to execute them. I use leadership alignment sessions, cross-functional workshops, and team empowerment techniques as my primary forms of engagement.
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Product Operations & Strategy ConsultantProduct Bar Raisers Institute Jun 2023 - PresentSeattle, Washington, UsOffering my product consulting services through additional channels. -
Product Operations & Strategy ConsultantKirsten Hunter Consulting Dec 2022 - Sep 2023I help startups, product business units, and product management teams scale, manage change, and optimize their organizations.My specialization is guiding leaders and teams to align on shared outcomes, embrace participatory decision-making through design and systems thinking, and develop sustainable, cross-functional execution strategies. I also offer one-on-one coaching to individuals to help them best use these techniques, as well as collaborate better with their peers, empathize with their team members and learn more effective ways to engage with their leaders.
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Vp, Technology & System ManagementGracenote Jan 2018 - Jul 2022Emeryville, Ca, UsGracenote (~$100M annual revenue) manages and delivers video, music, sports and other entertainment metadata to broadcast, cable, and streaming service providers on behalf of and content creators and providers. -- Built a System Management team of 25 product owners, UX designers, and tech writers to oversee definition, execution, and release of internal tools and external products in partnership with Product and other business owners across video, audio, and sports metadata product verticals. -- Improved predictability of platform feature releases from ~50% to over 90%, enabling better cross-team planning and improving customer confidence in delivery timelines.-- Saved $15M in productivity over 3 years with an updated image management platform.-- Trained and mentored multiple QA and junior engineers to Product Owner and eventually Product Manager roles -- Improved cross-functional leadership vision alignment within Gracenote’s video vertical, including Engineering, Content Operations, and Product resulting in greater visibility to shared challenges and better collaboration resulting in identification of multiple areas of overlap in internal tools, processes, and data between Gracenote and Nielsen, input for the new Nielsen ONE platform release in 2023. -
Group Product ManagerThe Climate Corporation Apr 2016 - Jan 2018St. Louis, Missouri, UsThe Climate Corporation is a digital agriculture company that uses data and technology to help farmers make better decisions about how to grow their crops. Climate had an annual revenue of $250 million in 2017. Accomplishments during my time as the lead product manager for Climate Fieldview's Experience Team:-- Optimized the agile product ownership model within the Android and iOS mobile/tablet teams-- Refocused team on quality and performance to improve initial load times from minutes to seconds and reduce crash rate from over 10% to nearly 0%-- Introduced an offline/data sync framework to mitigate performance and quality issues, supporting farmers with inconsistent data network connections in the field-- Introduced a style library and navigation framework to help other feature teams more easily integrate into the app with consistency-- Improved overall delivery timelines in partnership with other feature teams-- Mentored and managed two new product managers-- Managed the end-to-end vision, design, and detailed requirements for a new web-based onboarding workflow in cross-functional collaboration with marketing and support organizations -
Principal Product Strategy ConsultantStone Valley Partners Jan 2014 - Mar 2016Stone Valley Partners helped ideas become start ups. As product strategy consultant, my job was to evaluate new product ideas, help our customers and partners understand their market and users, and guide product roadmap and positioning strategies. In addition, I helped teams adopt best product and program management practices to maximize the value they can get to market in the shortest amount of time.-- Defined features, UX, go-to-market and growth strategies for mobile video collaboration application called SquishClip. Product was released to closed beta in 2015.-- Guided Rovi engineering team through Agile transformation to jump start the platform’s digital transformation into the cloud. Rovi's Cloud Cloud Platform launched in beta for early customers in August 2014. -
Vp, ProductMobitv Nov 2009 - Dec 2013Emeryville, California, UsMobiTV was a provider of live and on-demand video delivery solutions with an annual revenue of $100 million in 2013. MobiTV was a pioneer in the mobile video industry. The company's technology helped to make mobile video a reality and helped to shape the way that people watch video today.I had multiple titles at MobiTV, but was always a product leader. My accomplishments included:-- Re-launched MobiTV's flagship mobile live video streaming product, launched in time to stream the 2010 World Cup on mobile for the very first time. --- App appeared in the Top 10 on the AppStore and generated over $1M in revenue within the first two months. --- New app and revamped mobile platform were the basis of white label rev share deals with AT&T, T-Mobile, Sprint and our primary revenue driver--- Awarded patent for TILE BASED MEDIA CONTENT SELECTION, US 2011/0231878 A1 · Issued Nov 11, 2014-- Led the feature definition and UX/UI design for Deutsche Telekom Multi-screen User Trial that won the deal to deliver the multiscreen solution to market in 2013. --- User trial resulted in a multi-year contract with DT worth more than $20M forecasted revenue-- Led cross-functional product roadmap & execution strategy for Video Platform that supported mobile applications and multi-screen products---Led agile transformation of product delivery teams following the Spotify pod delivery model integrating product owners, architects, engineers, managers, contractors, and technical writers across 10 scrum teams to build our Multiscreen Platform --- Supported commercial release of Deutsche Telekom’s multiscreen product-- Collaborated with Code & Theory design firm to develop use cases and integrated designs for discovery, recommendations, personalization, cloud DVR, unified presentation of live, on-demand, and recorded content for an integrated TV, tablet, mobile, and PC user experience. -
Sr. Product ManagerTrilibis Mobile Aug 2008 - Nov 2009Trilibis Mobile was a B2B and B2C mobile development company with $10M in annual revenue in 2009. Products and services included mobile web development, mobile app development, and mobile marketing. -- Managed all product management and maintained partner relationships across ad-supported IAC titles, including Evite Mobile, Pronto Mobile, and Mobile by Citysearch - all new business for Trilibis in 2008-- Gained mobile UX expertise across multiple device types, including feature phones, Blackberry, iPhone, and Android - enough to be actively recruited to my next opportunity in mobile video -
Director, Operations & ProductAltus Learning Systems Apr 2000 - Aug 2008Altus Learning Systems (later Altus365) was a small video-based knowledge transfer product and services company that provided a SaaS video delivery platform for video content synchronized with slides and verbatim transcripts.-- As Director of Operations, I managed vendors, contractors, and full time staff providing video capture and production services supporting our business with Cisco Systems--- Lead definition of internal production tools and processes, increasing production efficiency 3x within the first two years by streamlining tools and reducing human error--- Improved turnaround time for fully produced, transcribed (by humans), synchronized, video and slide content from 8 days to 24 hours-- As Product Manager, I planned, specified, and deployed multiple releases of our white labeled knowledge transfer platform, vPortal in partnership with engineering and customers--- Transitioning from services to a SaaS product model eventually generated $10M/year from customers including Cisco, NetApp, Xilinx, and Brocade
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OwnerSamsara Productions Jun 1997 - Apr 2000Independent film and video production, graphic design, non-linear digital editing, videography, video installations, live performances.
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Assistant ManagerMalaprop'S Bookstore Jan 1994 - Mar 2000Malaprop's remains one of the few independent bookstores in the country that survived an onslaught from Amazon and big chain bookstores.Business lesson learned: Good customers aren't 100% loyal to a brand. Four out of ten books bought by our best customers at Malaprop's were bought on Amazon. Our best customers were book lovers above all else, and our job was to give them the best in store experience, not tell them how they should shop.My roles included bookseller, book buyer, newsletter designer, web site manager, inventory specialist.
Kirsten Hunter Skills
Kirsten Hunter Education Details
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Bard CollegeConcentration In Film -
Unca
Frequently Asked Questions about Kirsten Hunter
What company does Kirsten Hunter work for?
Kirsten Hunter works for Team Up Power Up
What is Kirsten Hunter's role at the current company?
Kirsten Hunter's current role is CEO.
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Kirsten Hunter's email address is kh****@****ote.com
What is Kirsten Hunter's direct phone number?
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What schools did Kirsten Hunter attend?
Kirsten Hunter attended Bard College, Unca.
What are some of Kirsten Hunter's interests?
Kirsten Hunter has interest in Writing, Social Networking, Photography, Music, Architecture, Kung Fu, Travel, Film.
What skills is Kirsten Hunter known for?
Kirsten Hunter has skills like Mobile Applications, Mobile Devices, Product Management, Agile Methodologies, Start Ups, Digital Media, Mobile Technology, Cross Functional Team Leadership, Strategic Partnerships, Strategy, Mobile Internet, Iphone.
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