Kirstin Doerr Email & Phone Number

Kitchener, On, Ca

- Developed and executed comprehensive social media strategies across Facebook, YouTube, Amazon, and Google to enhance brand visibility.- Achieved a significant increase in website traffic and online sales by optimizing SEO and user experience.- Successfully managed Amazon and Google marketing campaigns, driving higher conversion rates.- Created engaging YouTube unboxing videos that contributed to the growth of our YouTube channel.- Maintained strict control over Amazon and online storefront inventories, ensuring product availability.- Collaborated closely with the VP and CEO to align social media efforts with business goals.

Waterloo, Ontario, Canada

- Strategically managed and grew social media profiles for various clients, growing organic followings from 0 to 3k+.-Developed engaging user-generated content and forged strategic brand collaborations and partnerships on Instagram, facilitating mutually beneficial deals to enhance the brand's impact and reach.- Produced high-quality digital and print content for brands, ensuring brand consistency and visual appeal.- Conceptualized and executed successful paid and organic social media campaigns across multiple platforms.- Designed and coded original web pages using HTML & CSS, enhancing online presence and search engine optimization.- Utilized Adobe Creative Cloud Suite (Illustrator, Photoshop, InDesign) for creating captivating visuals.- Demonstrated proficiency in photography and videography, with a track record of capturing and editing high-quality visual content for diverse applications, including marketing materials, social media, and promotional campaigns.- Enhanced brand identity by meticulously crafting comprehensive brand kits for newly established companies.

- Implemented essential digital tools such as Google Workspace, Canva, Bluehost, and WordPress for streamlined operations.- Spearheaded the development and optimization of the company website for better search engine rankings.- Generated and nurtured leads through targeted email marketing campaigns.- Managed IT issues effectively and contributed to the resolution of technical challenges.

- Conducted in-depth research and analysis of market trends and emerging marketing tools to inform strategic decision-making.- Maintained and updated the company website, creating new web pages using UnBounce for improved user experience and engagement.- Orchestrated and managed paid advertising campaigns on leading social media platforms, including Facebook, Instagram, and YouTube.- Oversaw end-to-end marketing and advertising campaigns, including email marketing, utilizing Infusionsoft (Keap) for efficient campaign management.- Leveraged marketing automation tools and platforms such as Buffer and AgoraPulse to streamline outreach efforts and optimize results.- Cultivated a strong and consistent social media presence, ensuring the alignment of brand voice, tonality, and image.- Produced branded digital, video, social media, and print content, as well as out-of-home (OOH) collateral and marketing communications using the Adobe Creative Cloud Suite, encompassing Adobe Illustrator, Adobe Photoshop, Adobe InDesign, Adobe Spark, Adobe Premiere Pro, in addition to Canva.- Provided essential IT support, including new computer configuration, hard drive installation, operating system wipe and reloads, account configuration, and general troubleshooting.- Maintained open lines of communication, reporting directly to the EVP of Advertising.

- Cultivated and nurtured valuable business opportunities and strategic partnerships.- Conceptualized and produced personalized videos to engage decision-makers during outreach efforts.- Proactively identified and reached out to key decision-makers while meticulously screening potential business opportunities.- Demonstrated an adept ability to discern market trends and customer needs, facilitating the development of a long-term sales pipeline that closely aligns with targets.- Utilized Salesforce, a robust customer relationship management software, to effectively manage accounts and contacts, ensuring streamlined communication and efficient tracking.- Actively engaged in ongoing professional development by participating in educational initiatives, networking events, and delivering presentations to share valuable insights and knowledge.

Kitchener, Ontario, Canada

- Earned recognition with the prestigious Geek Squad Badge in acknowledgment of outstanding service and unwavering dedication.- Maintained a consistent top-ranking position, consistently achieving the number one spot in sales, with a primary focus on computer repair services.- Proactively promoted and successfully sold Geek Squad Membership plans to foster enduring client relationships and enhance customer loyalty.- Exhibited an unwavering commitment to delivering excellent customer service, marked by exceptional problem-solving skills and a customer-centric approach.- Proficiently performed diagnostics and repairs on both laptop and desktop computers, ensuring their optimal functionality.- Actively supported the sales team by addressing customer inquiries, resolving issues, and facilitating a seamless sales process.- Provided valuable assistance for a wide range of consumer electronics, extending technical expertise and guidance to customers.- Efficiently managed various administrative tasks, including answering phones, processing warranty claims, organizing paperwork, updating client records, and securing quotes.

- Strategically devised and executed social media campaigns, ensuring brand consistency and engaging content.- Oversaw and optimized paid advertising campaigns on Facebook and Twitter, maximizing ROI.- Crafted visually captivating social media ads and compelling copy, enhancing user engagement.- Actively maintained and cultivated social media accounts to foster a thriving online community.- Managed the inventory of the company website, ensuring seamless customer experiences.- Carried out these responsibilities under a one-year contract, delivering impactful results.

Kitchener, Ontario, Canada

- Proficiently activated cell phones while offering tailored plan recommendations to meet customers' needs.- Made valuable contributions to departmental goals and budgets, ensuring efficient operations.- Skillfully addressed and resolved customer issues and inquiries, delivering exceptional service.- Effectively promoted and facilitated the addition of Geek Squad Protection plans to cell phones, enhancing customer satisfaction and device protection.

Waterloo, Ontario

- Demonstrated unwavering brand alignment with DrinkSmart, actively reinforcing and promoting the core brand message.- Effectively advocated responsible drinking practices among students on campus, contributing to a safer and healthier environment.- Elevated brand visibility by increasing social media engagement and fostering meaningful interactions with the audience.- Actively distributed promotional educational materials, furthering awareness and education on responsible drinking.

- Designed and developed branded collateral and marketing materials, ensuring a consistent and compelling brand image.- Delivered impactful presentations, and shared data findings with the Smart Serve Ontario board, facilitating informed decision-making.- Actively contributed to the management of social media accounts, demonstrating creativity by producing original, engaging content.- Successfully oversaw and optimized paid Facebook and Instagram advertising campaigns, achieving impressive results.