Kirsty Dicker Email and Phone Number

• Supported the busy Marketing & Events team in preparation for conferences and events• Managed the departments invoicing process, reconciled corporate credit card statements and employee expense claims• Organised bookings for meetings and conferences• Provided administrative support and diary management for the Head of Events and Marketing• Managed the registration desk onsite at events, greeted VIP investors and corporate clients• Followed event sign in procedures and distributed name badges at the registration desk• Arranged printing of conference materials, signage and name badges

• Supported the credit risk team in the management of debt due• Analysed statistics and reported risks and trends to the credit risk manager• Ensured the effective collection of debt due following the company collection process• Escalated problems as per company guidelines• Built rapport with external brokers and internal underwriters• Processed journals and reconciled accounts for payments received and defaults

• Monitored invoice aging reports for all 26 EMEA operating units• Analysed trends which were causing payment delays and escalated• Monitored the volumes invoices received each week and volumes actioned by outsourced processing team• Coordinated and approved month end AP close for all 26 EMEA operating units• Resolved issues which were escalated to me by our processing team• Built up a rapport with suppliers, internal buyers, offshore AP Processing team and Country Controllers• Escalated issues to senior managers and Country Controllers• Assisted in the system upgrade project from R11 to R12

• Processed sales orders via phone and email• Processed invoices, credit notes and monthly statements• Organised haulage• Monitored aged debts and chased overdue accounts• Maintained stock levels• Assisted with the smooth transition from Sage 100 to Sage 200

• Coded and entered purchase invoices and credit notes onto ledger in a timely manner• Reconciled supplier statements• Processed daily sales invoice runs and monthly statements• Ran credit checks and set up new customer accounts• Monitored aged debts and chased overdue accounts to ensure recovery of debt• Reconciled the bank account daily

• Greeted clients in a first class manner as per Office Concierge Customer Service training• Followed the signing in procedures• Coordinated diary bookings• Set up meeting rooms to clients requirements• Organised catering requests• Switchboard• Maintained stock of stationary and refreshments

• Maintained spreadsheets and databases to a high degree of accuracy to monitor project performance• Coordinated project documentation to ensure that contractual obligations were being met by contractors• Communicated effectively between clients, contractors and residents• Supported project managers in preparing documentation for bids and tenders• Worked effectively as part of a team to ensure that project schedules were met