Managing and Monitoring the overall Operational effectiveness by leveraging lessons learned to drive overall process improvement.Establish annual staff performance objectives with reference to results, quality and productivity standards, and time schedules. Support client’s Transformation program to develop and execute initiatives to address business challenges, drive cost reductions, simplify processes, and create a differentiated customer experience. Deliverable Include • Analysis of Current State including Process Maps/Value Stream Maps • Identification of target state business requirements, process flow, Exception/Change Governance • Execution of projects to redesign and ope-rationalize for benefit/savings • Tracking project deliverable and results. Continuously review the function’s performance and monitor external benchmarks to maintain a continuous improvement ethosEstablished key performance indicators for AEW operations and regional delivery activities.Coordinated the operations function and provide direction and structure for delivery of key projectsCreated local empowerment focus and associated delegated areas of authority.Gained a good working knowledge of the strategic aims of the region and the regional business plan and build strong relationships with the regional leadersResponsible for coordinating the production of analysis and reports around regional activity and achievements to regional and executive leadership team, partnering closely with Finance on fiscal reportingIdentify and report external factors that may impact company’s business development and delivery activities.

Looking after Projects.• To improve processes, efficiency, thorough put, quality and cost /defect reduction initiatives.• Leading quality activities and managing technical communication with Customer in conjunction with relevant Program/Business Unit Managers• Experience in designing, developing and testing Electrical equipment : Proficient in AutoCAD• Providing technical support and leadership to cross-functional teams working toimprove product quality and refine workflow processes within manufacturing environments. • Detailed and analytical competencies, with the ability to solve complex issues. • Proven "take-charge" leadership skills that result in solutions.• Also communicate with the overseas contractors regarding the Manpower when needed.• Executed entire gamut of task in recruitment encompassing sourcing, screening, short-listing, selection and Appointment etc.• Handle the tasks of generating work plans by coordinating with project superintendent

• Responsible for monitoring and overseeing the activities of contractor assigned for the construction project • Provide safety guidelines in construction area to ensure safety in accordance with Construction Work Plans • Handle responsibilities of preparing project specifications and update the same to the Project manager for verification • Responsible for preparing plans and evaluating the quality of work by coordinating with the project team • Perform the tasks of generating project construction schedule like date and project delivery dates • Handle responsibilities of managing traffic flow and checking material storage system• Perform proper management of procurement and delivery of material delivery on project site • Responsible for evaluating shop drawings prepared by junior engineers to ensure accuracy of the proposed lay out • Handle the tasks of generating work plans by coordinating with project superintendent

Leading six-sigma teams to improve processes, efficiency, throughput, quality, design compliance and cost /defect reduction initiatives. Providing & developing technical training on product/process to production employees when required. Ensuring company systems and processes conform to company QMS requirements. Leading quality activities and managing technical communication with Customer in conjunction with relevant Program/Business Unit Managers. Proposing Make or Buy strategy. Establishing and maintain key performance metrics to track performance of the Supply Chain. Proposing the actions to manage the change request for needs.

Design Control Compliance Engineer• Processed Exception Reports (ERs) generated in R&D.• Investigated process issues that may be associated with the ERs.• Consulted with Risk Management, Manufacturing, Research and Development Engineering, Quality Assurance Operations (including CRB) and Systems Integration teams to ensure compliance to applicable Operating Procedures.• Review and approve ERs.• Training in GQMS and ETMS.• Follow up Lead teams in performing root because analysis investigated and performed effectively checks with. Cal alerts and updating the management with day to day performances.• Participated and championed for Corrective Action and Preventative Action (CAPA) process.• Designing, installing and evaluating quality assurance systems, procedures and statistical techniques. Designed or specified inspection and testing mechanisms and equipment; analyzing production and service processes and standards; recommend revision of specifications when indicated; formulated or helped formulate quality assurance policies and procedures. Experience in identifying, documenting, planning and implementing requirement changes and change control processes along with successful vendor management

Lead Quality Engineer ManagerA Grand rapids-based is an international high end office furniture company.• Supported Steelcase Quality objectives and serving as the customer advocate in the total Supply Chain from our supply base through product development and manufacturing, to our customers. •Abbott Labs Irving, Texas, USALead Quality EngineerMay 2007 - June 2008Six Sigma Black Belt Consultant / Quality Engineer• Development of metrics for areas of responsibility which included adverse events in customer products. Supported the Medical Event Group by providing investigation data to determine whether the complaint represents Potential Reportable Events (possible failure of a device, labeling, or packaging failing to meet specifications). measurement; statistical techniques for process control; important criteria for acceptance. Precision Technologies Dallas, Texas, USA. Nov 1999 – May 2005Quality Engineering Manager•

• Development of metrics for areas of responsibility which included adverse events in customer products. Supported the QA Group by providing investigation data to determine whether the complaint represents Potential Reportable Events (possible failure of failing to meet specifications). • Worked with in-house software such as:• CATS- (Complaint Analysis & Trending System)• CITS- (Complaint Investigation Tracking System)• Team Track- (Project management application) • Continuous improvement. • Flow Enabling and Future State Value Stream Creation.• Flow Charts (Visio).• Maintaining the Daily Metrics Report in Excel Spread Sheets• Statistical Process Control• Value Stream Mapping

• Performed product development (design control) activities, customer support, complaint analysis, field action execution, and CAPA related issues, and process improvements. Reviewed standard operating procedures, reports and guidelines. Development of metrics for areas of responsibility which included adverse events in customer products. Supported the Medical Event Group by providing investigation data to determine whether the complaint represents Potential Reportable Events (possible failure of a device, labeling, or packaging failing to meet specifications). • Worked with in-house software such as:Quality problems e.g. lack of training in statistics, computers, quality systems; lack of proper organization within the supplier's facility; and /or proper gauging or equipment. Consultant to suppliers to improve relations and to assist in developing the capabilities of the supplier.Developed Incoming Inspection Standards to include: critical characteristics; methods of measurement; statistical techniques for process control; important criteria for acceptance.Developed gauging techniques for Incoming Inspection Standards and evaluated existing methods with suppliers. Develop, specify, and order necessary gauging. Ensure appropriate departmental support is available to all Sanden departments. Assist Parts Manufacturing, Line QC, and other departments in resolving supplier quality problems. Developed and implemented specific plans and strategies to target wastes in the current state value stream maps. Conducted workshops and training with all processes and tools of Lean. Conducted and lead Kaizen events. Wrote SCARS and develop Corrective Action plans. Mentored, coached and develop other Lean leaders, which also include direct leadership of others as necessary.

• Directly supervised upwards of 30 Flight Service officers in who assisted flight crew and customers with their travel arrangements and any problems they had regarding their travel plans.• Addressed and resolved escalated issues and complaints which staff could not facilitate• Demonstrated track record of fostering high client satisfaction, and a seamless, pleasant and enjoyable environment for customers. Department was chosen to exclusively work with Preferred / Preferred Plus passengers because of the department’s excellent communication and interpersonal skills.• Responsibilities included annual employee evaluations, training, scheduling and time management of staff.• Collaborated and networked with local Human Resource Managers to identify new job opportunities and secure employment for all of her employees

• Reviewed process flow diagrams, control charts, Dimensional control plans, DVPR, FMEA’s. CMM Procedures. Researched causes and corrective actions on customer rejection and loss production using Check Sheets, Pareto Diagrams, Histograms, and Fish Bone diagram, 8D.• Instituted process sampling systems, statistical techniques and specification of inspection and testing mechanisms to ensure product manufacturing and delivery meets established specifications. Evaluated of supplier conformance and managed supplier quality. • Developed and administered reliability information systems for failure analysis and performance improvement. Audited and ensured compliance with ISO 9001:2000 standards and lead implementation of new standards. Managed regulatory compliance. Developed and implemented quality assurance standards, processes, and controls. Developed methods for inspection, testing, sampling, and training. Evaluated production capabilities and recommends improvements. • Directed the Quality Assurance program. • Wrote and reviewed technical and performance specifications, quality levels, sampling plans, and inspections procedures. • Developed and Implement manufacturing process improvements throughout the facility including sheet metal cutting, forming, welding, machining, painting, assembly and other areas.Reviewed certificates of compliance or test reports to determine validity.

Solid working experience in Aviation industryStrong knowledge of Flight Dispatching and Operation Control in an OCCExceptional knowledge of Aircraft and Flight Operation and ProceduresThoroughly proficient with SITA, Outlook, Word and ExcelAbility to work in flexible atmospheres with high level of motivation and team spiritAbility to work independently in stressed conditions.Managed and monitored company’s flight operations.Prepared and executed Operation Flight Plans and Flight Clearance procedures.Provided weather updates of destinations, enroute and origin to the flight crew.Ensured all crew received information on traffic, flight safety and operational procedures.Carried out weight and balance such as trim sheets and load.Developed and implemented economic fuel policies.

Assigned the tasks of preparing and providing flight information for air and ground crewsPerformed responsibilities of scheduling and dispatching tactical aircraft missionsHandled the tasks of encoding, decoding and posting notices to airmenAssigned responsibilities of interpreting and posting teletype weather reportsPerformed the tasks of maintaining functional files and individual flight recordsMonitored, supervised and maintained flight operations equipmentPlayed key role in preparing and submitting jamming and interference reports as well as participated in maintaining situation map.Performed responsibilities of coordinating with civil engineers and air traffic controllers to ensure proper support of airfield management activitiesHandled the tasks of implementing airfield safety procedures to ensure safe operating environment for aircraft operations